Finance Operations Associate (Night Shift)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  


The Global Finance Shared Services (GFSS) belongs to one of the main pillars of Global Finance which is Global Finance Infrastructure. The Global Finance Shared Services Environment allows SAP to maximize the efficiency and effectiveness as well as quality of the finance processes while delivering global end-to-end process standards.

Within GFSS, the O2I Qualtrics team is responsible for issuing Qualtrics company invoices and performing all Qualtrics billing related tasks. As the group who manages the very end of the sales cycle, the team will connect a wide variety of functions from sales to operations to accounting and ensure a smooth and efficient billing cycle. The team provides timely and relevant reporting and support projects for the overall Finance organization.


As a GFSS O2I Qualtrics team member, you will get the opportunity to be part of a new department in the company and contribute to its success and development. Going forward, you are expected to work independently within the billing team across all standard billing relevant tasks and be willing to assume responsibility for additional tasks. At the same time, this role offers many development opportunities of other skills and competencies that will help you shape your future career path.

Key Responsibilities

  • Manage the billing cycle for all of our new business
  • Review sales opportunities to verify contracts and quotes, ensuring they are accurate and complete
  • Manages finance cases requested by the sale organization on individual sales opportunities
  • Partner with sales representatives who close deals
  • Partner with other sale support groups including Deal Desk, Commercial Finance, Data Teams and Onboarding
  • Proactively identify process gaps or inefficiencies and drive improvements
  • Facilitate a smooth process for our clients to pay for their licenses
  • Assist the GFSS Qualtrics Cash Collections team in resolving complex billing issues and dispute cases
  • Participate in monthly close process
  • Provide periodic key performance indicator updates to the senior management
  • Collaborate closely and cross-functionally with other teams and departments
  • Own strategic projects and initiatives that improve team functionality and efficiency
  • Support the training of new team members
  • Follow Qualtrics processes and use application tools available in NetSuite/Salesforce
  • Support Ad-hoc queries and contributes to projects
  • Contact for external and internal auditors
  • Will support US time zone (Manila night shift)


  • Successfully completed University Degree
  • Solid problem solving and analytical skills
  • Customer focus & business acumen
  • Be a fast learner and a team player
  • Ability to work under pressure
  • Excellent interpersonal and communication skills
  • Fluent written and spoken English is required
  • Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)


  • Prior experience with enterprise billing/invoicing is an advantage
  • Working experience from a Shared Service Centre is an advantage
  • Knowledge of Google Suite (Gmail, Google Docs, etc.) preferred
  • Prior experience with NetSuite/Salesforce preferred



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.




We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 340795  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  340795
Posted Date:  May 12, 2022
Work Area:  Finance
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Manila, PH, 1600

Job alert

Job Segment: Operations Manager, Financial, ERP, Night, Operations, Finance, Technology