Chief of Staff- Supply Chain Management (SCM) Americas

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Preferred locations: Miami, Newtown Square (PA), New York, Buenos Aires.   Open to other locations in the Americas.

About the Role

The Chief of Staff (CoS) for SCM Americas is a strategic and operational leadership role supporting the Head of SCM across the Americas region. The CoS acts as a trusted advisor, operational integrator, and force-multiplier—driving execution, governance, cross-functional alignment, and organizational effectiveness across Sales, Customer Success, Solution Advisory, Integrated Delivery, and Partner teams.

This role ensures disciplined operating rhythms, accelerates execution on strategic priorities, enables business transformation, and strengthens cross-LOB collaboration to drive revenue growth, customer outcomes, and internal operational efficiency.

Bilingual in English/Spanish is strongly preferred.

Key Responsibilities

• Oversee daily operations and priorities across the Americas SCM organization, enabling effective time, resource, and initiative management for the Head of SCM.

• Establish and manage an integrated operating calendar covering QBRs, MBRs, forecast reviews, customer engagements, leadership meetings, and field enablement routines.

• Drive alignment between Sales, Customer Success, SCM Global, Regional Team, Services, & GTM operations to ensure synchronized execution.

• Develop and professionalize governance for renewals, deal reviews, escalations, and cross-functional issue resolution.

• Identify operational gaps and friction points—working across LOBs to remove barriers and drive process simplification (e.g., Quote2Cash, renewals governance, partner processes).

• Lead preparation and content development for executive reviews, customer meetings, leadership communications, and strategic forums.

• Coordinate strategic planning cycles, organizational design updates, and key transformation initiatives across SCM Americas.

• Collaborate closely with the SCM VAT to drive employee engagement, culture programs, and field readiness.

• Plan and execute leadership offsites and participation in flagship events such as Sapphire.

• Manage special projects, analytics, and cross-functional initiatives on behalf of the Head of SCM.

• Maintain operational rigor, ensuring predictable execution and transparency across the SCM business.

Qualifications

• 5+ years of experience in enterprise software, supply chain, cloud, or related fields.

• Strategic thinker with ability to operate in fast-paced, ambiguous environments.

• Exceptional communication, stakeholder management, and executive presentation skills.

• High integrity and proven ability to handle confidential and sensitive information.

• Strong business acumen with understanding of SaaS, supply chain processes, customer lifecycle, and field operations.

• Experience in Sales, Customer Success, Solution Advisory, or operational roles preferred.

• Demonstrated ability to influence across matrixed organizations and drive alignment.

• Outstanding organizational, analytical, and project management capabilities.

• Bachelor’s degree required; advanced degree preferred.

Why This Role Matters

The Chief of Staff for SCM Americas operates at the center of a rapidly transforming, high-impact Line of Business. This role directly shapes strategy, improves execution discipline, and strengthens the operational foundation required for growth, customer success, and organizational clarity. The CoS ensures the leadership team remains focused on the highest-impact priorities while enabling a more predictable and aligned operating model across the region.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 78,000 - 180,700 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443342  | Work Area: Sales  | Expected Travel: 0 - 30%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid