SAP iXp Intern- Consumer Industries Cloud

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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

SAP Internship Experience Program

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

4. Position title: SAP Consumer Industries Cloud Intern – Order Management Product Management
5. Location: Montreal, Quebec, Remote possible
6. Expected start date : 11th March 2024 

In this role you will be participating in the build phases of the product lifecycle, this includes gathering requirements, understand the WHY, participate in customer meetings, collaborate with engineering in implementation project, participate in competition analysis : The User will be working closely with the Lead Product Managers and Product owners, fulfilling all the artifacts to document a product functionality.

• The User Accessibility documentation (in collaboration with our user accessibility expert)
• The User journey including how features work, how users can interact with the products, ... (in collaboration with our user experience team)
• Training documents for our users to support them in onboarding them on the product
• Maintain and update the list of capabilities and features delivered within the product

The intern will:

• Document the UI of the product (With UX + UA):
• Document the interfaces, how they interact together, how they map with the back-end schema, database fields etc… and the specific business rules behind it
• Help UA updating the external OSTA documentation.
• Create support and training documents for internal and external users
• Maintain the list of features for the Product
• Based on the Lead PM needs, you will establish a “List of features/capabilities” to ensure and maintain the internal communication. Each feature will be explained through a “1 liner” to ensure clarity about the feature description.
• Suggest product enhancements to improve User Experience
• Monitor and report on users’ reactions after launching
• Overall UA documentation update
• Clear and Update our documentation
• You will bring a business-sensitivity and work jointly with the UA to update the documentation as required.
• Involvement in customer discussion / document customer + partner requirements
• You will participate in several meetings for new opportunities or partnership where the customer/partners describe business needs / features.
• You will assist the Lead PM to refine the documentation, have a central place with the business needs expressed and keep this up to date.
• Other Responsibilities
• Create an intake form in our Product Management tool : Create a process and form to allow the stakeholders to “Suggest an idea/new feature” and keep these requests tracked/documented.
• Conduct research to identify customer needs and market gaps
• Analyze competition

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Required: Product management (basic) experience/knowledge, passion for user design and user experience, familiarity with design thinking process, ability to simplify and organize raw information to translate it into visuals and a “do “attitude with problem solving mindset
• Desired: (basic) Experience working in multi-disciplinary and multi-cultural teams, ability to communicate fluently and clearly in a digital environment (virtual meetings)
• University and/or post-graduate student

Meet your team:

The intern will be joining the Consumer Industries Cloud team, this is a global team with the biggest representation in Canada, US, UK, Germany, India and China. The overall goal is to continue successful building cloud modular based solutions to increase the SAP offering of public cloud to our customers. The team is constantly challenging the conversation and trying to build software following best practices in the industry, there is a constant cross collaboration between the team members for which we are proud to keep a very flat structure of responsibilities for ensuring constant communication and transparency.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 386405  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Intern   | Additional Locations: #LI-Hybrid.