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Solution Sales Expert for SAP Customer Experience Job

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Date: Dec 28, 2018

City: Munich, BY, DE, 80636

Company: SAP

Requisition ID: 204244
Work Area: Sales
Location: Munich
Expected Travel:
Up to 80%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


At SAP, we enable our customers to deliver consistent, contextual, and relevant experiences to their customers regardless of channel or device throughout the entire customer journey.

SAP Customer Experience (CX) is poised to change the way of engagement with customers at every touchpoint in intelligent ways, build trust and lifetime loyalty. With our five Clouds, SAP Service Cloud, SAP Marketing Cloud, SAP Sales Cloud, SAP Commerce and SAP Customer Data Cloud, we are transforming how both B2C and B2B businesses engage their customers.

Joining CX means joining a team that promotes an empowered culture and allows all employees to contribute, to inspire and to make a difference. We value people that are committed to delivering superior results to our customers. We embrace innovative technology and new ideas. At the SAP CX Large Accounts team you will find a challenging and fun working environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills. Be part of the largest initiative inside SAP and the exiting growth story in the market. Product, consumer goods and a further set of Chem and Pharma clients is one of the main strategic market where we increase our footprint. Interested? See below for further details….


  • Scan the Consumer Products/ Chemical & Pharma Industry (PC&S) market for new potential customers plus increase sales and revenue with existing customers
  • Work in collaboration with the SAP sales team in order to promote SAP Customer Experience and help in the deals closing
  • Identify new and creative ways to approach the Consumer Products/ Chemical & Pharma Industry
  • Arrange product demonstrations together with our solution engineers, negotiate and bid specifications to successfully win new business
  • Driver seat: You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales
  • Drive Pipeline development through cold calling, email campaigns and market knowledge / intelligence together with Business Development to ensure quota achievement
  • Engage with prospect organizations to position SAP Customer Experience solutions through strategic value-based selling, (e.g. business case definition, ROI analysis and references as tools)
  • Work intensively with our set partners and gain new ones
  • Sell on multiple levels up to C level
  • Represent SAP Customer Experience on events, congresses, etc.
  • Continuous update of the internal CRM system with accurate customer and pipeline data.


Mandatory skills:

  • A Bachelor's degree, MBA or equivalent experience
  • Extensive experience in e-Commerce and/or Marketing software sales of enterprise-level applications
  • Experience and network on consumer market
  • Fluent German and English language skills
  • Excellent communication, presentation and negotiation skills
  • Extensive prospecting experience, ideally in an emerging market

Preferred skills:

  • Strong tenure with previous employers
  • Entrepreneurial behavior and responsibility
  • Ability to socialize and network successfully and consistently


  • 10+ years of experience selling business software and/or IT solutions, preferred directly from vendor organizations
  • Experience selling to CXOs
  • Proven track record in target achievement


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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