Solution Advisor Associate - SAP Academy for Customer Success - NYC (Hybrid)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers.

Who you’ll become

A Solution Advisor works with our customers and prospects to help them solve business challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and will deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing events, will lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts. 

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to: 

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.   

The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.  After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 

Solution areas focus:

• SAP Business and Technology Platform (BTP) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies and AI.
• SAP S/4 HANA Finance (oCFO) – Knowledge in corporate finance and accounting, reporting and consolidation, planning, budgeting, and financial analytics.
• SAP Digital Supply Chain (DSC) - knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management.
• SAP SuccessFactors (HCM) - knowledge in core HR and payroll, talent management, employee experience management, HR analytics and workforce planning, Sales performance management.   
• SAP Intelligent Spend and Business Network (ISBN) - knowledge in Purchase to Pay process, procurement, subcontracting, supplier network and supplier portal.
• SAP Signavio – knowledge in Business Process Management/Business Process Automation applications.

What you’ll bring

• 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and excellent communication, or customer-facing skills.
• Multi-dimensional experience: global experience, leadership role, entrepreneurial/self-starter, volunteerism, music, sports, etc.
• Effective communication skills including fluency in English and local language.
• Proficient interpersonal skills including passion, curiosity, listening skills, professional presence, empathy and “can-get-it-done” mentality.
• Demonstrated ability to collaborate across diverse stakeholders and business functions. 
• Strong Business Acumen including demonstrated knowledge of business processes and/or industries. 

About SAP Academy for Customer Success 

The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers.

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP.  

Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits. 

  
#SAPAcademyforCustomerSuccess   #SAPSolutionAdvisoryProgramG19

SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved from March 1, 2025, to May 30, 2025, and then again from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized.

EX:OUT

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88100 - 197900(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 403418 | Work Area:Presales  | Expected Travel: 0 - 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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