Head of HanaHaus, Newport Beach

Requisition ID: 404364
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Hiring Manager: Alexander Schaefer 
Recruiter Name: Marcelino Morales
Additional Locations:

About HanaHaus

HanaHaus is a vibrant workspace that fosters creativity, innovation, and entrepreneurship. Located in the heart of Newport Beach, it serves as a hub for the local community, bringing together like-minded individuals, businesses, and organizations to collaborate and grow. HanaHaus is a part of SAP’s global initiative to support innovation and creativity.

Role Overview

We are seeking a dynamic and passionate individual to take on the role of Head of HanaHaus Newport Beach. As the Head of HanaHaus, you will act as the general manager and be responsible for overseeing daily operations, engaging with the community, and driving the strategic growth of HanaHaus. Your mission is to ensure that HanaHaus thrives as a hub for creativity, entrepreneurship, technology, and innovation. You will be the bridge between the local community and SAP, helping to build and nurture relationships that align with HanaHaus’s mission.

Key Responsibilities:

1. Operational Management:

· Oversee daily operations to ensure a smooth, efficient, and high-quality customer experience.

· Lead and manage the HanaHaus team, including recruitment, training, performance management, and professional development.

· Collaborate with the facilities team to maintain a pristine and functional physical space, upholding the highest standards of cleanliness and safety.

2. Community Engagement:

· Build and nurture relationships with local entrepreneurs, businesses, universities, and other key stakeholders to create a vibrant and engaged community.

· Plan and host community events, workshops, and meetups that promote collaboration and innovation on topics such as AI, entrepreneurship, design, technology, and more.

· Serve as the public face of HanaHaus, representing SAP organization and the space at community events.

3. Strategic Development:

· Develop and implement strategies to grow the customer base and increase workspace utilization.

· Identify and pursue partnerships and collaborations that align with HanaHaus's mission and goals.

· Analyze performance metrics and customer feedback to continuously improve services and offerings.

4. Financial Oversight / P&L Responsibilities:

· Monitor monthly financial performance, including revenue, expenses, and profitability.

· Prepare and manage the annual budget, ensuring that financial targets are achieved.

· Identify cost-saving opportunities without compromising service quality.

5. Social Media, Marketing, and Brand Awareness:

· Develop and execute marketing strategies to raise awareness of HanaHaus and attract new customers via various channels, including social media, digital marketing, website, newsletter, blog posts, and event promotions.

· Manage content creation for social media channels, newsletters, and other communication platforms to engage with the community and enhance brand awareness.

· Collaborate with the marketing team to create promotional materials and campaigns.

6. Partnership & Community Management:

· Manage and collaborate with various SAP teams, including Sales, Facilities, and Marketing & Communications, etc.

· Maintain a strong partnership with Blue Bottle Coffee, working closely with the café lead and regional managers.

· Oversee and collaborate with EFSM teams, including front desk staff, operations manager, and facility coordinator.

· Build and maintain a network with local organizations such as Lido Marina Village, the City of Newport Beach, and the Chamber of Commerce.

7. System & Application Management:

· Act as the liaison between system admin users and the engineering team.

· Gather, consolidate, and report feedback, bugs or any down time of the system to the engineering team.

· Continuously proposing and collaborating new future feature ideas to enhance the online experience, as needed.

Qualifications

· Proven experience in managing operations, people, community engagement, and strategic development.

· Strong leadership skills with experience in team management.

· Excellent communication and interpersonal skills.

· Experience in event planning and execution.

· Financial expertise, including experience in budgeting and financial reporting.

· Marketing and social media know-how is a plus.

· Ability to build and maintain relationships with diverse stakeholders.

Why Join Us?

· Be part of a cutting-edge team that supports creativity and innovation.

· Work in a vibrant and dynamic environment with a strong sense of community.

· Lead and grow a team dedicated to making a positive impact on the local ecosystem.

If you are passionate about fostering a collaborative environment and have the leadership skills to drive HanaHaus Newport Beach to new heights, we’d love to hear from you!

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and why you’re the ideal candidate for this role.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 117300 - 246400USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 404364 | Work Area:Sales  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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