Business Processes Senior Consultant
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Location: Newtown Square, Pennsylvania
About the Role
The CoE NA Maintenance Optimization team focuses on the top Max-Attention customers providing them conceptual and architectural guidance, typically during IT Transformation.
As a Senior Engineer your area of responsibility will include at least one of the following areas:
Transition Planning:
- Deliver SAP S/4HANA Migration Planning and Upgrade planning services to define a transition plan
- Deliver downtime minimization strategy workshops focusing on defining a strategy for business continuity for planned and unplanned events
Implementation Support:
- Lead project-based engagements for premium engagement customers focusing on downtime minimization
- Deliver planning services helping customers to define the right implementation strategy for SAP S/4HANA On-Premise, Private Cloud Edition or in different Hyperscalers
- Lead assessment services assisting customers in identifying the potential critical issues and optimizing the process during the implementation projects of various different SAP products maintenance events
- Lead the go-live support services during the cutover duration and also the hypercare to ensure the successful go-live of customer’s transitioning to SAP S/4HANA or other SAP products maintenance events
As part of a global team you will be working closely with SAP Development and the global SAP Support Centres to support strategic customer initiatives. Business travel will be an essential part of this role.
Summary & Role Requirements
Minimum 7+ year’s experience:
As a Senior Consultant we will look forward following technical skills:
- Experience in understanding the results of SAP Readiness Check and be able to explain the results to customers
- Thorough understanding of the conversion to SAP S/4HANA, preparation activities that are involved in an SAP S/4HANA Conversion
- HANA Database Sizing
- Capacity Planning and/or Workload Analysis
- Expertise in any of the downtime minimization tools and technologies like downtime-optimized Conversion (doC) to SAP S/4HANA, Zero Downtime Option (ZDO) of Software Update Manager, near-Zero Downtime Maintenance (nZDM) for ABAP/Java of Software Update Manager, System Migrations and Unicode Conversions using Software Provisioning Manager (SWPM) or Software Update Manager and Near-Zero Downtime Technology (NZDT)
- Experience and knowledge over Near-Zero Downtime Technology (NZDT) methodology or project experience is an added advantage
- Knowledge over the concepts Software Change Management and CI/CD using gCTS is an advantage
The candidate should possess following:
- Proficient in meeting/workshop/training facilitation
- Exceptional written and oral communication skills
- Proven ability to manage multiple tasks or projects with changing priorities
- Thrive in a fast-paced environment
- Ability to work cross-culturally
- Strong collaborative and problem resolution skills with good leadership, diplomacy, decision making and analytical skills
- Be a “roll up your sleeves” contributor and able to quickly adapt concepts and deliverables in a fast-paced environment
- Customer-oriented with a strong focus on details and being organized.
- Ability to coordinate global teams and multiple organizations in support of a common goal
- Strong writing, decision making, communication, leadership, and meeting facilitation skills
- Strong interpersonal skills and ability to earn trust and respect from colleagues and upper management
- Demonstrated ability to take initiative, lead by example, and achieve extraordinary results
About the Team
The Premium Hub Center of Expertise (CoE) is a division of SAP Adoption Services Center (ASC) delivery unit in the Customer Success board area. Our mission is to deliver world-class engineering services to strategically support SAP’s premium customers. As a CoE engineer, you will provide the finest service to SAP’s largest customers operating on the most complex SAP landscapes. They interact with individuals at every level of the customer’s organization, from subject matter experts to executives, to meet the customer’s needs.
The CoE Senior Technology Consultant is a challenging role that requires passionate individuals with the strongest technical expertise and excellent analytical and communication skills. In this role, you will be tasked with planning, architecting, prototyping, and safeguarding our customers’ SAP solutions. You will provide essential services and mission-critical support to help SAP customers realize their digital transformation agenda and ensure business continuity during solution implementations.
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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 105,200 - 228,300 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Requisition ID: 395867 | Work Area:Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Newtown Square, PA, US, 19073
Nearest Major Market: Philadelphia
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Cloud, ERP, SAP, Consulting, Database, Technology