Customer Service and Support

SAP NS2 Senior DevOps Engineer - Hybrid / NSQ

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

SAP NS2 Senior DevOps Engineer - Hybrid / NSQ, PA 

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. ® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data.  Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role.  All internals must have manager’s approval to transfer. 

SAP NS2 is seeking a Senior DevOps Engineer with expertise in SAP Application Lifecycle Management and DevOps to join the Innovation and Analytics team within the Secure Support CoE (Center of Expertise).  The ideal candidate will be responsible for designing, implementing, and managing NS2 DevOps processes and tools, as well as overseeing the application lifecycle management of NS2 secure systems.  This is a hybrid role based in our Newtown square office and will require going into the office once a week on Wednesdays.

PURPOSE AND OBJECTIVES

The DevOps Engineer brings technical and application expert knowledge to deliver remote/onsite services with our experts and focuses on system optimization, conceptual planning, and empowering customers with the newest, best practice knowledge. A CoE Engineer takes full responsibility for the quality of the delivered tasks and is accountable for their success; this involves analysis of highly complex business processes, including root cause analysis and optimization in heterogeneous system landscapes. They maximize the use of SAP Best Practices derived from best-run businesses.

GENERAL RESPONSIBILITIES

  • Design, implement, and manage SAP DevOps processes and tools to automate and streamline the development, testing, and deployment of SAP solutions.
  • Oversee the application lifecycle management of our SAP systems, including version control, deployment, and release management.
  • Collaborate with cross-functional teams to define, prioritize, and implement enhancements and upgrades to our SAP environment.
  • Continuously monitor and optimize the performance, reliability, and scalability of our SAP DevOps infrastructure and tools.
  • Provide technical expertise and guidance to junior engineers and cross-functional teams on SAP DevOps and application lifecycle management best practices.
  • Troubleshoot and resolve complex technical issues related to SAP DevOps and application lifecycle management.
  • Stay up-to-date with the latest SAP DevOps and application lifecycle management trends and technologies, and make recommendations for their adoption where appropriate.

General Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field preferred.
  • 5+ years of experience in SAP DevOps and application lifecycle management, with a strong focus on SAP systems and technologies.
  • Ability to perform root cause analysis for critical customer support issues and communicate complex recommendations to customer leadership.
  • Work collaboratively within a team on development projects.
  • Lead in customer implementation projects' preparation, conception, realization, and Go Live.
  • Demonstrate the ability to plan, run, and manage blueprint workshops/meetings with internal and external clients.

ALM Qualifications:

  • In-depth knowledge and experience with SAP Change and Transport System (CTS) and CTS+ for managing the transport of changes in SAP systems.
  • Familiarity with configuring and managing transport routes, layers, and landscapes in SAP CTS and CTS+.
  • Experience in setting up and maintaining transport management systems (TMS) for SAP applications.
  • Proven expertise and hands-on experience with SAP Change Request Management (Charm) in configuring and customizing SAP Charm for change request management, including managing approval workflows, release cycles, and transport routes.
  • Strong understanding of the SAP Solution Manager platform and its capabilities for managing the entire application lifecycle.
  • Bonus: Experience in working with SAP Cloud ALM in hybrid (onprem and cloud) environments.

DevOps Qualifications:

  • Extensive knowledge of SAP DevOps tools and technologies, such as Git, Jenkins, Terraform, Ansible, Docker, and Kubernetes.
  • Experience in building within cloud-based environments (AWS, GCP, Azure) using IaC principals.
  • Strong understanding of SAP architecture, modules, and components.
  • Excellent problem-solving, communication, and collaboration skills.
  • Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 90100 - 153200(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

 

Requisition ID: 409090 | Work Area:Customer Service and Support  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Requisition ID:  409090
Posted Date:  Dec 20, 2024
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Newtown Square, PA, US, 19073

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