Customer Service and Support

SAP NS2 Sr. PI / PO and CPI Integration Engineer - Hybrid / NSQ

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

SAP NS2 Sr. PI / PO and CPI Integration Engineer - Hybrid / Newtown Square, PA 

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. ® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data.  Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role.  All internals must have manager’s approval to transfer. 

SAP NS2 is seeking a Senior PI / PO and CPI Integration Engineer for Innovation and Analytics within the Secure Support CoE (Center of Expertise). This is a hybrid role based in our Newtown square office and will require going into the office once a week on Wednesdays.

PURPOSE AND OBJECTIVES

The Integration Engineer brings technical and application expert knowledge to deliver remote/onsite services with our experts and focuses on system optimization, conceptual planning, and empowering customers with the newest, best practice knowledge. CoE Engineer takes full responsibility for the quality of the delivered tasks and is accountable for their success; this involves analysis of highly complex business processes, including root cause analysis and optimization in heterogeneous system landscapes. They maximize the use of SAP Best Practices derived from best-run businesses in specific industries and geographies.

Your role involves the delivery of technical and application services within customer engagements. You need excellent SAP Integration skills and capabilities and are a decent problem solver who can communicate effectively in a security-sensitive environment.

GENERAL RESPONSIBILITIES

  • Senior Support Engineer is responsible for leading expert support services on-site and remotely for secure customers.
  • Ability to perform root cause analysis for critical customer support issues and communicate complex recommendations to customer leadership.
  • Work collaboratively within a team on development projects.
  • Lead in customer implementation projects' preparation, conception, realization, and Go Live.
  • Demonstrate the ability to plan, run, and manage blueprint workshops/meetings with internal and external clients.
  • Act as a trusted advisor in the team for any integration project – mainly on CPI AND PO7.x (covering Enablement, Design, Development, Compliance, Testing, and Go-Live).

REQUIRED EXPERIENCE

  • 5+ years of experience with SAP Integrations
  • Bachelor’s degree in Engineering or Science (in Mathematics, Computer Science, Electronics & Electrical, or other engineering fields) strongly preferred
  • Firsthand Experience with SAP PI/PO, BPM, ALE/IDOC, RFC, WebServices, and SAP Cloud Platform Integration and AIF Framework.
  • Knowledge of SAP Performance/Workload analysis, memory configuration, operations system, and DB/SQL performance.
  • Analyze interfaces between SAP and non-SAP systems based on SAP Integration Technology, including Cloud Solutions.
  • Excellent customer management skills with strong customer-facing experience.
  • Excellent oral and written communications skills in English, with the ability to effectively interact with all levels of customers and management, both internal and external.
  • Ability to work independently and take ownership of assigned tasks.
  • Presentation, communication, and conflict management skills.
  • Familiar with Java troubleshooting like thread and heap dump analysis.

Required Integration Experience

SAP CPI

  • Minimum 3 years of experience in design, build, testing, and troubleshooting integrations.
  • Strong in defining custom (complex) Inflows, local & exception sub-process (preferred to SuccessFactors, Salesforce, Concur, Ariba, ServiceNow).
  • Expertise in Java Mappings, Groovy scripts, XSLT, and graphical mapping.
  • Expertise in handling integrations using SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, and REST Adapters.

 SAP PO

  • Minimum 2 years of experience in design, development, and troubleshooting integrations.
  • Preferred with migration experience from SAP PI 7. x to the latest SAP PO 7. x environments.
  • Knowledge of Web Services, XML, XSD, SOAP, JSON, REST, and OData Services.
  • Knowledge of PO connectivity in SAP ERP Systems (ABAP Proxy, HTTP-based protocol, RFC, IDOC).
  • Experience in PO java single stack (setting java system parameters, security setup, and install certificates).
  • Capability of root cause analysis in case of technical errors (experiences in evaluation of trace and logging files)
  • Knowledgeable in Java.
  • Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 90100 - 153200(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

 

Requisition ID: 409089 | Work Area:Customer Service and Support  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Requisition ID:  409089
Posted Date:  Nov 21, 2024
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Newtown Square, PA, US, 19073

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