Senior Cloud Delivery Specialist - Payroll

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About the role

As a  Senior Cloud Delivery Specialist with expertise in SAP Payroll.  We seek a proficient SAP Technical Consultant capable of delivering exceptional results. As a vital member of SAP Enterprise Cloud Services (ECS),  your role will involve contributing to SAP's global strategy by assisting customers in adopting SAP S/4HANA as they progress towards the Intelligent Enterprise.

What you'll do

The Cloud Delivery Specialist acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. You will work as a team with Technical Service Managers (TSMs), Customer Delivery Managers (CDMs), and ECS internal service delivery to provide quality services to customers throughout the entire lifecycle. This is a customer-facing role focused on Large and Strategic Customers with expected travel up to 20%.

Key tasks

• Utilize extensive knowledge of SAP Integration Suite to advise customers on architecture, solution design, best practices, and manage critical issue resolution, among other responsibilities.
• Demonstrate robust expertise in the Integration domain, emphasizing the cloud/hybrid environment.
• Proficient in Integration Technologies such as SAP ALE, IDocs, RFC, Web Services, REST, oData, SAP Integration Suite, SAP Process Orchestration, SAP AIF, and BTP.
• Execute SaaS Integration, connecting SAP and/or non-SAP cloud applications by leveraging SAP Integration Suite.
• Possess a solid grasp of Enterprise Integration Patterns, Service-Oriented Architecture (SOA), APIs, and Events.
• Embrace a proactive approach towards new and emerging technologies with a positive 'Can Do' attitude.

What you’ll bring

• Bachelor’s degree or higher in Computer Science, Engineering, or Information Management.
• Demonstrate advanced proficiency in customer communication and presentations.
• Exhibit high proficiency in the SAP product portfolio, offerings, and industry solutions.
• Display a comprehensive understanding of SAP solutions, including releases and platform interdependencies, particularly in a cloud environment.
• Familiarity with operational aspects (Application or Technical) of SAP solutions in a cloud setting.
• Acquire knowledge of at least one Hyperscale Cloud (AWS, MS Azure, or GCP).
• Willingness to engage in customer-related travel with short notice.
• Expertise in setting up Single-Sign-On (Kerberos and SAML) and SSL/TLS implementation and configuration for Business Objects BI and Data Services.
• Proficient in capacity planning, performance tuning, and troubleshooting for Business Objects BI and Data Services.
• Expertise in scale-up/scale-out for Business Objects, CMS configuration, and tuning.
• Proficiency in configuring and implementing Business Objects Data Services.
• Strong understanding of Business Objects front-end client software, such as Data Services Designer and BI Platform Client Tools.
• Expertise in 3rd party database connectivity with BOBJ and BODS.

Work Experience

• Must have SAP Payroll experience.
• Expertise in troubleshooting Payroll environments.
• 8+ years of customer-facing SAP Technical Consulting experience.
• 8+ years of solution design, enterprise architecture, and or SAP implementation.
• Acquire knowledge of at least one Hyperscale Cloud ( AWS, Azure, or GCP). 
• Ability to work independently and take ownership of assigned tasks.
• Excellent oral and written communications, with the ability to effectively interact with all levels of customers and management, both internal and external.
• Display a comprehensive understanding of SAP solutions, including releases and platform interdependencies, particularly in a cloud environment.
• Familiarity with operational aspects (Application or Technical) of SAP solutions in a cloud setting.
• Willingness to engage in customer-related travel with short notice.
• Proficient in ABAP and performance tuning Payroll environments.

Nice to have:

• SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.
• Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are a big advantage.
• SAP HANA and S/4 HANA skills would be very helpful.
• Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

Meet the team:

SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end to end operations and lowering customers total cost of operation.

#SAPECSCareers

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 105900 - 220,900 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 385962  | Work Area: Information Technology  | Expected Travel: 0 - 20%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid