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Senior IT Program Manager Job

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Date: Oct 30, 2020

City: Newtown Square, PA, US

Company: SAP

Requisition ID:268227
Work Area: Information Technology
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 

ABOUT THE GMP TEAM

GMP team is a part of Global Cloud Services (GCS) organization and the Platform and Services (PSO) department. GMP team is responsible for operations and management of SAP internal GMP IaaS platform, which runs PaaS/SaaS solutions from various Cloud LoBs (line of businesses). GMP is the largest and the most critical productive IaaS platforms in different SAP DCs world-wide. The most critical goal for GMP team is to safeguard GMP IaaS platform to have zero-outages and minimum of MTTRs.

 

EXPECTATIONS AND TASKS

As a Program Manager GMP Cloud IT technology principal consultant, you manage and oversee relevant projects of GMP IAAS/PAAS cloud environment. You work closely with stakeholders, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan and timing for new initiatives. You manage program and project teams for optimal project results, coordinate and delegate cross-project initiatives. You analyze, evaluate, and overcome project risks, and produce program reports for management and stakeholders. You support the team on the on the daily operations and escalations.  You support meeting SLAs targets with our clients vertically (compute-> storage-> network), driving implementation, quality improvement and optimization of the IAAS/PAAS processes and execution.  You should be able to work functional silos (network, backup, compute, storage) and other organization units (architecture, design and engineering) to drive values to Cloud LoBs and external customers. You must be able to discuss, negotiate and come up the best solutions for the interest of SAP.

 

WORK EXPERIENCE AND REQUIREMENTS

  • Strong program and project management skills
  • Experience in agile and classic project management
  • Good knowledge of budgeting and resource allocation procedures
  • Exceptional leadership, time management, facilitation, and organizational skills
  • The ability to find innovative ways to resolve problems
  • IT hardware/infrastructure understanding and experience in OS, Compute, Network, Storage, Backup
  • Experience/Knowhow of ITIL structure/processes
  • Experience/Knowhow of Cloud IAAS and PAAS offerings
  • Excellent communication (fluent in English, German is an advantage)
  • 7+ years of project management experience in IT infrastructure operations
  • 7+ years of experience in advanced management role (preference given to those with program management experience) in IT infrastructure operations.

 

EXPECTED TRAVEL

0- 20%

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

 

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations


Nearest Major Market: Philadelphia

Job Segment: Program Manager, ERP, Engineer, SAP, Manager, Management, Technology, Engineering