Senior Support Engineer

Requisition ID: 387467
Work Area: Software-Development Operations
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Original Posting Date: 02/05/2024
Recruiter Name: J.L. Andal
Additional Locations:

Job Title: Senior Support Engineer

Location: Newtown Square, PA

Purpose and Objective: 

SAP America, Inc. seeks a Senior Support Engineer at our Newtown Square, PA location detailed design and implementation of business processes; enforces innovation, service offerings and productization.

Expectations and Tasks:

Core Tasks include: evaluation of innovative industry- and technology- trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning. Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes. Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP. Mapping of business process to enterprise IT-architecture. Define requirements for individual development or integration needs. Performance of reviews (process oriented and relation to IT-mapping). Define corresponding organizational structure. Map and validate performance indicators (designed by Transf. Manager). Implementation of designed processes.

Education and Qualifications/Skills and Competencies:

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics or a related field and 6 years of progressive post-baccalaureate experience in the job offered or a related occupation. The company will also accept a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics and 4 years of experience in the job offered or a related occupation.

Work Experience:

Experience must involve 4 years in the following:

• Technical and functional knowledge of SAP Finance modules and SAP Controlling Modules;
• Implementation experience of SAP Finance functionality;
• Application support skills to support SAP Finance functionality;
• SAP Netweaver Architecture knowledge;
• Business Process performance optimization skills; and
• Analysis of SAP Finance core business processes and related interfaces.

Travel: Position requires up to 30% domestic travel to various and unanticipated client sites nationwide. Telecommuting permitted. Position can be based in any U.S. location.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

Compensation Range Transparency: The annual base salary range for this position is $125,133 - $149,776. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $125,133 - $170,200. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.  Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

 SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
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