Customer Service and Support

Services Solution Advisor Specialist

Requisition ID: 387426
Work Area: Customer Service and Support
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Original Posting Date: February 3, 2024


Original Posting Date: February 2, 2024


Location: Newtown Square, PA


Purpose and Objective: 

SAP America, Inc. seeks a Services Solution Advisor Specialist at our Newtown Square, PA location to compose and deliver superior sales presentations covering SAP Training and Enablement software solutions to prospective customer audiences.


Expectations and Tasks:

Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Ensure delivery of a simple, appealing and compelling customer presentation. Conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand needs. Provide proof points with relevant customer stories. Support RFx completion in support of customer proposals. Present to customers remotely using virtual technologies. Project team training options in support of creating individual customer Project Team Training Plans for all SAP solutions. Leverage support teams who are there to support presales success. Support sales and marketing events both on-site and remotely. Contribute to industry conferences and events by submitting abstracts, and presenting SAP Training and Enablement solutions. Develop close relationships with SAP sales teams (Industry Account Executives, Services Account Executives) in order to promote effective sales methodologies. Participate in demo system design and planning and assist in configuration if needed. Participate in new product release input and testing and training of peers.


Education and Qualifications/Skills and Competencies:

Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business, Technology Analytics or a related field and 6 years of progressive post-baccalaureate experience in the job offered or a related occupation. The company will also accept a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business, Technology Analytics or a related field and 4 years of experience in the job offered or a related occupation.


Work Experience:

Experience must involve 3 years in the following:

  • Sales data (Harmony), Customer data, Utilization, and Project financials;
  • Sales Forecasting, Reporting, Pipeline Analysis, and Quarterly Business Reviews (QBRs);
  • Knowledge of Go-To-Market and Business Development strategies;
  • Demand Management Activity;
  • Communicate with leadership and C-Suite Executives; and
  • Onboard Sales teams to new processes and tools.


Telecommuting permitted. Position can be based in any US location.


This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.


Internal use only: reference code lhrs4262



Compensation Range Transparency: The annual base salary for this position is $153,150. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $153,150 - $188,400. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.  Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations:  

Requisition ID:  387426
Posted Date:  Apr 1, 2024
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0%

Newtown Square, PA, US, 19073

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