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Sr Support Engineer - SAP BPC

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Date: Feb 20, 2021

City: Newtown Square, PA, US

Company: SAP

 

 

Requisition ID: 272235
Work Area: Consulting and Professional Services
Expected Travel: 0 - 40%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

SAP reinvents itself to become the world’s best Cloud company. SAP’s answer to new market realities is MaxAttention - Next Generation. With MaxAttention - Next Generation, SAP sets a clear standard for leading the business transformation based on our platform and Cloud offerings. MaxAttention - Next Generation establishes SAP as the end-to-end solution provider for building, optimizing, and maintaining innovative software solutions, leveraging the Cloud as an accelerator and reducing Total Cost of Ownership, thereby, funding Innovation and Differentiation.

EXPECTATIONS AND TASKS 

The main task of a COE Architect is to understand the new business models and translate these models into solutions according to the implementation plans, deployment plans, and timelines. They maximize the use of SAP Best Practices derived from best-run businesses in specific industries and geographies and maintained as Model Companies for accelerated deployment. They enable and drive fast innovation consumption based on industry model solutions and agile implementation methods leveraging the SAP HANA Cloud platform.

COE Architect is responsible for the definition of the overall technical or application solution. Therefore, deep technical or application architecture skills are required. CoE Architect drives the architecture discussion with customers across all workstreams of the project and aligns the technical or application aspects with other projects in the program. The candidate also brings technical or application expert knowledge into the project. In co-operation with CoE Focus TQM, the CoE Engineer answers difficult functional or technical questions and executes concrete tasks. As an Expert, the CoE Engineer takes full responsibility for the quality of the delivered tasks and is accountable for the success.

WORK EXPERIENCE AND SKILLS

COE Architect has the following mandatory technical skills:

  • Understanding of key functional processes in SAP BPC, SAP FI – GL, BCS, BW-IP.
  • In-depth knowledge and experience of SAP BPC Consolidations, Currency Conversion, Account Transformations, Restatements, Validations, Business Process Flows, MDX Dimension Rule formulas, and Intercompany Matching and Eliminations
  • Deep understanding of BPC Application design, including BPC Appset structure and dimension design, security design
  • Experience  in building complex Input Schedule, Logic script, BPC BADi customization, EVDRE Report, and EPM Report in BPC
  • Experience in BW Extraction, BW loading, building BW cubes, DSO, Multi-providers, building BEx reports

Expert in ABAP programming language within the SAP NetWeaver product area. Ability to conduct root cause analysis and troubleshoot complex technical issues. Solving performance problems, data consistency issues, and availability analysis of complex SAP solutions at our premium customer base.

  • Performs root cause analysis and delivers services in very complex environments for the top customer segments. Lead de-escalation activities onsite at critical customers as a De-escalation Architect, and plays a key role in war room engagements, and delivers onsite services as Team Lead for critical customers.
  • Analysis of system landscape and technical issues; assessment of core business processes and analysis of system and application operation
  • Internal tasks include mentoring junior members of the team, and support activities in the Mission Critical BackOffice
  • As part of a global teamwork closely with SAP Development and the Global Support Centers to assist our customers and find appropriate solutions. Work with cutting edge technologies within the SAP Business Suite and NetWeaver software solutions.

 FURTHER EXPERIENCE & SKILLS

  • At least 10 years of functional and technology experience in SAP environment
  • Ability to effectively resolve/drive resolution of most complex problems that require the creation of new and innovative approaches.
  • Ability to manage complex customer situations.
  • Programming experience skills in at least one programming language (e.g. ABAP, JAVA, C++)
  • ABAP Gold Certification
  • S/4 HANA Training/Certification
  • Industry experience (Generic and industry-related process skills)
  • Strong communication skills with Senior Management in large companies
  • Experience as an AGS Onsite Service Team Lead, De-Escalation Architect of customer escalations, or as a project manager for implementation projects
  • Mentoring experience of highly qualified and experienced support employees
  • Excellent communication skills in English

EDUCATION

Bachelor/Master/PhD in Mathematics, Physics, Computer Science, or similar

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations


Nearest Major Market: Philadelphia

Job Segment: SAP, ERP, Consulting, Developer, Engineer, Technology, Engineering