SAP IT Technology Services Specialist

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Job Summary:
 

We are seeking an experienced and dynamic IT Consultant to join our team. The ideal candidate will possess strong leadership skills, extensive technical knowledge, and the ability to manage multiple projects simultaneously. This role requires a proactive approach to problem-solving, excellent communication skills, and the ability to drive projects to successful completion. 

Key Responsibilities:

Project Oversight:
 

• Oversee the planning, execution, and completion of IT projects, ensuring they are delivered on time, within scope, and within budget.
• Coordinate with Global Service Owners to deliver Global Projects to ANZ
• Monitor project progress and provide regular updates to senior management and stakeholders.
   

Technical Guidance:
 

• Provide technical expertise and support to the Managed Service Provider (MSP).
• Ensure adherence to best practices in IT project management and support.
• Assist in troubleshooting and resolving complex technical issues.
   

Documentation and Reporting:
 

• Ensure all project documentation is accurate, up-to-date, and accessible.
• Prepare and present detailed project reports, including status updates, risk assessments, and mitigation strategies.
• Maintain comprehensive records of project activities and decisions.
   

Stakeholder Management:
 

• Act as the primary point of contact between the MSP Coordination team and other departments, external clients, and vendors.
• Facilitate effective communication and collaboration among all project stakeholders.
• Address and resolve any conflicts or issues that arise during project execution.
   

Required Skills and Qualifications:
 

• Proven experience in IT project management, with a track record of successfully delivering complex projects.
• Strong understanding of network infrastructure and IT support processes.
• Proficiency in project management tools and software, such as Microsoft Excel or similar.
• Excellent organisational and multitasking abilities.
• Outstanding written and verbal communication skills.
• Leadership experience with the ability to motivate and guide a team.
• Experience in creating and maintaining technical documentation.
• Ability to work independently and make informed decisions.
   

Additional Requirements:
 

• Based in Sydney, Australia.
• Required to come to the office 5 days a week.
• Ability to provide on-site support when necessary.
• Attend evening calls with Global Service Owners
• Commitment to delivering regular progress updates and reports.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 405748  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.