Consulting and Professional Services

SAP Cloud Success Services Associate, Cloud Success Services Academy (Sydney)

What we offer


Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



About Cloud Success Services Academy


We are currently hiring for our August 2022 cohort - intended start date 1 Aug 2022. 


SAP’s Customer Success Services’ teams support our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.


The SAP Cloud Success Services Academy is a 2-year graduate program to start your career in the Services Customer Success Board Area. This program consists of classroom-based learning with rotation opportunities before settling on one focus area within the business.


Throughout the program you will build the foundations needed for success in the Cloud Success Services Academy's business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business such as Premium Services Engagement, cloud delivery & consumption, consulting, project management, technical and solution support.


Post Academy


You will be working under our Premium Services Engagement teams or Project Delivery teams. 




  • 0-3 years' experience in a professional setting

  • Bachelor’s degree, or equivalent tertiary study in computer science or related disciplines

  • Team player with ability to work independently and take ownership of assigned tasks

  • Are good listeners, empathetic, collaborative, and team-oriented

  • Excellent communication skills

  • Resourceful self-starters with strong interpersonal skills who are eager learners

  • Interested in technology, innovation, and how digital platforms can solve business challenges

  • Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, creative and able to manage pressure

  • Able to thrive in a complex, fluid, constantly changing environment
  • Customer-centric individuals who enjoy helping others to achieve their objectives and outcomes




  • Learn and understand the Cloud Success Services business as well as specific cloud SAP products

  • 3–6 month rotations with various teams within the business

  • Classroom style learning with a mix of technical and soft skill topics

  • On the job training with the support of buddies and coaches

  • Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality deliverables

  • Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job

  • Fast paced IT and business environment

  • Build and maintain relationships with internal and external stakeholders

  • Meeting performance requirements at conclusion of each rotation

  • Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)

  • Adapt to knowledge on new technologies in a consistently dynamic and changing environment




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.


Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID:318573 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time  | Additional Locations: Virtual - Australia  #LI-Hybrid

Requisition ID:  318573
Posted Date:  May 14, 2022
Work Area:  Consulting and Professional Services
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

North Sydney, NSW, AU, 2060

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