データセンターエンジニア Data Center Engineer - Japan (DevOps Engineer)

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

期待される役割と業務内容

データセンターエンジニアは、SAPのグローバルクラウドデータセンター運用チームの一員として、データセンターの管理と監督を担当し、継続的で安全かつコンプライアンスに準拠した運用を担います。インフラ管理、キャパシティプランニング、資産管理を行いながら、財務および契約関連の活動をサポートするために、社内組織および外部のサービスプロバイダーとの調整が含まれます。中央ヨーロッパ時間帯でのグローバル会議に参加し、技術的および管理的な責任を果たすことが期待されます。

主な責任

1. コロケーション管理
   • データセンターのコロケーション運用を監督し、高い基準を維持し、定期的なサービスレビューを実施する
   • データセンター運用に関わる外部のサービスプロバイダー/ベンダーとのコミュニケーション、関係構築
2. ビルドとプロジェクトのオーケストレーション
   • データセンター内のすべてのビルド活動とプロジェクトの実行とオーケストレーションをリードする
   • プロジェクトで調達された製品をタイムリーに納品かつエンジニアを手配し、プロジェクトのタイムリーかつ調整された納品を確保し、 プロジェクトのドキュメント化とステータスレポートを担う
3. キャパシティプランニングと資産管理
   • 電力、スペース、冷却ニーズを含むデータセンターのキャパシティを監視および管理する
   • 正確な資産記録を維持し、将来のデータセンターの成長を計画するために、在庫管理を監督する
4. 財務および契約管理のサポート
   • データセンター運用の予算考慮、経費追跡、およびコスト分析をサポートする
   • 調達、法務、および財務チームと協力して契約管理をサポートし、契約義務の遵守を確保する
5. データセンターのセキュリティとコンプライアンス
   • アクセス制御、監視、およびインシデント管理を含むデータセンターのセキュリティプロトコルを維持する
   • データセンター運用の業界標準および組織のポリシーに準拠する

教育と資格 / スキルと能力 必要なスキル

• IT、コンピュータサイエンス、エンジニアリング、または関連分野の学士号（または同等の職務経験）
• サーバー、ストレージシステム、ネットワーキング、および電力/冷却システムを含むデータセンターインフラストラクチャの強い理解
• データセンター管理ツールおよび監視ソフトウェアに精通していること
• 銅および光ファイバーケーブル構造の知識
• ハードウェアのインストール、構成、および保守の実績
• 仮想化、クラウドインフラストラクチャ、およびネットワーキングプロトコル（例：TCP/IP）に精通していること
• 優れた分析、問題解決、およびトラブルシューティングスキル
• データセンター運用に関連する契約管理および財務原則の理解
• プレッシャーの大きい環境において効果的に働き、切迫した状況を管理できる能力
• 優れたドキュメント化スキルおよび高いコミュニケーションスキル

言語スキル

• 流暢レベルの日本語（読み書きおよび会話）
• 基本的な会話レベル以上の英語スキル（読み書き能力を含む）、高い習得意欲

職務経験

• データセンター管理およびITインフラストラクチャでの最低3-5年の経験
• 5年以上のIT運用におけるチームメンバーのタスク調整および実行監督を行った経験
• 他部署の担当者や外部パートナーとの間に効果的に入って高度で専門的能力を活かした経験

EXPECTATIONS AND TASKS

As part of SAP’s global Cloud Data Center Operations Team, the Data Center Engineer will be responsible for the management and oversight of a dedicated Data Center location, ensuring continuous, secure, and compliant operations. This role involves coordinating with internal teams and external service providers to manage infrastructure, capacity planning, and asset management while supporting financial and contract-related activities. The ideal candidate will be expected to participate in global conference calls across time zones (Central European times) and handle both technical and administrative responsibilities.

Key Responsibilities:

1. Co-location Management:

   • Oversee data center co-location operations, ensuring high standards and conducting regular service reviews.

   • Maintain effective relationships and communication with external service providers/vendors involved in data center operations.

2. Build Activities and Project Orchestration:

   • Lead the execution and orchestration of all build activities and projects in the data center.

   • Ensure timely and coordinated project delivery, maintaining project documentation and status reports.

3. Capacity Planning and Asset Management:

   • Monitor and manage data center capacity, including power, space, and cooling needs.

   • Oversee inventory management, maintaining accurate asset records, and planning for future data center growth.

4. Financial and Contract Management Support:

   • Assist with budgetary considerations, expense tracking, and cost analysis for data center operations.

   • Support contract management by working with procurement, legal, and finance teams to ensure compliance with contractual obligations.

5. Data Center Security and Compliance:

   • Ensure data center security protocols are maintained, including access control, surveillance, and incident management.

   • Maintain compliance with industry standards and organizational policies for data center operations.

Education and Qualifications / Skills and Competencies

Required Skills:

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field (or equivalent work experience).

• Strong understanding of data center infrastructure, including servers, storage systems, networking, and power/cooling systems.

• Proficient in data center management tools and monitoring software.

• Knowledge in copper and fibre cabling structure

• Proven experience with hardware installations, configuration, and maintenance.

• Familiarity with virtualization, cloud infrastructure, and networking protocols (e.g., TCP/IP).

• Excellent analytical, problem-solving, and troubleshooting skills.

• Understanding of contract management and financial principles relevant to datacenter operations

• Ability to work effectively in high-pressure environments and manage emergency situations.

• Strong documentation and communication skills.

Language Skills:

• High proficiency in Japanese, including reading, writing, and speaking.

• Basic+ conversational English skills with reading and writing ability, along with a willingness to improve.

Work Experience:

• Minimum 3-5 years of experience in data center management and IT infrastructure.

• 5+ years of IT operational experience with a focus on coordinating and overseeing tasks performed by other team members.

• Demonstrated professionalism, with the ability to interface effectively across organizational levels and with external partners.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420769  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.