Software-User Experience

Senior User Experience Design Specialist/System Design

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 





At SAP AI Experiences, we're amid an exciting transformation where most every user interaction will be affected by AI – and we’re looking for talented and dynamic individuals to join our evolution. We´re seeking a passionate Senior AI User Experience Design Specialist / System Designer to join our AI Design System team (part of the SAP Business AI Experiences team). We’ll be thriving together for best-in-class enterprise AI UX and making a significant contribution to the evolution of our SAP Fiori design system through the lens of AI. In this role you will

  • Deliver key building blocks to the AI design system as part of the broader SAP Design System that serves product teams across SAP on their endeavor to the new era of SAP Business AI Experiences
  • Explore, ideate, and deliver continuously emerging AI design patterns and specifications into SAP’s Design System
  • Ensure what’s delivered through the AI design system is regularly evolving based on changing mental models, user and business needs and opportunities in close collaboration with the AI user research community to inform those updates
  • Create and build prototypes to make design concepts tangible
  • Present, visualize and communicate ideas and concepts at different design stages in a clear and structured way to support design decisions
  • Accompany development and delivery with UX expertise to ensure high quality outcomes for our end users
  • Build relationships and collaborate closely with SAP´s UX and AI community to enable designers to deliver AI Experiences users trust and love
  • Build relationships and collaborate closely with SAP´s Design System and InnerSource Partners to deliver AI patterns through InnerSource
  • Support young talents by teaming up with them and providing actionable feedback that excels their growth.
  • Focus on having an all-inclusive mindset and apply accessibility standards




  • Academic degree in Graphic Design, Industrial Design, Media Design, Human Computer Interaction, or related field
  • 5-10 years of professional experience in application or system design for software solutions
  • Proven track record in user experience design specific to AI and design systems deliverables
  • Ability to drive user research and run user-centric design methodologies, considering specifics of AI
  • Proven experience in mock-up and prototyping tools, such as Figma or Adobe
  • Ability to self-manage changing requirements, tight deadlines, technical constraints, and conflicting expectations through agile practices
  • Proven experience in AI user experience design, preferably on emerging AI interaction patterns
  • Self-driven and keen focus on outcomes despite unknowns
  • Experience in navigating ambiguity in a design-driven environment
  • Excellent skills in visualizing and communicating your concepts and ideas
  • Actively and continuously broadening your horizon on design methodologies, technologies, AI UX trends and AI use cases
  • A personality that thrives through collaboration
  • Experience and motivation to actively contribute to a high-performing, self-organised, diverse and inclusive team culture
  • Experience in Agile and Jira a plus
  • Fluency in English



LET’S TALK! To be considered for this role, please submit an application and a portfolio.





The SAP AI Design System team defines the AI patterns and guidelines that are informed and adopted by SAP’s products, partnering with design teams across all SAP solution areas. We are an international team of 7, working in the center of SAP, operating across organizational boundaries and with touchpoints to all continents, cultures and product areas.




Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.


Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 136300 - 231600(USD) USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.  SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link:  SAP North America Benefits.


Requisition ID: 394356 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:  #LI-Hybrid

Requisition ID:  394356
Posted Date:  Jun 10, 2024
Work Area:  Software-User Experience
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Palo Alto, CA, US, 94304

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Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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