SAP Intern (f/m/d) - SAP Cloud for Customer (C4C)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are looking for a passionate and motivated university student to join our SAP Customer Experience (CX) team as a Cloud for Customer (C4C) intern. 
This is an exciting opportunity for someone eager to gain hands-on experience with SAP's cutting-edge cloud solutions, contributing to key projects while developing professional skills in a fast-paced, dynamic environment.
 

 What You’ll Do:

•    Support the CX team in configuring and customizing SAP Cloud for Customer solutions to meet client needs.
•    Collaborate with senior consultants to analyze customer requirements and design tailored solutions.
•    Assist in testing, troubleshooting, and refining C4C implementations. 

•    Participate in client meetings and contribute to the preparation of solution documentation and presentations.
•    Work closely with cross-functional teams to ensure project milestones are met.
 
Here are some of the key fields and expected activities in this vital role:
•    Contribute to the development of strategic projects within the Customer Experience area.
•    Contribute to the configuration and fine-tuning of customer-specific features within SAP C4C, ensuring alignment with business goals.
•    Assist in analyzing customer feedback and usage data to suggest improvements that enhance system performance and user experience.
•    Help the team identify and address potential improvements in processes and workflows to ensure efficient project delivery and customer satisfaction.
 
What You Bring:

•    Actively enrolled university student (f/m/d) in Computer Science, Information Systems, Engineering, or a related field.
•    Basic understanding of cloud technologies and interest in SAP solutions.
•    Willingness and ability to quickly learn and master new technologies. 

•    Creativity and attention to detail, with the ability to contribute to innovative solutions.
•    Strategic thinking and strong communication skills to explain complex ideas clearly.
•    Ability to collaborate, build strong internal relationships, and work in a team environment.
•    Good organizational, time management, and multitasking skills.
•    Passion for customer success and enthusiasm for problem-solving.
•    Proficient communication and presentation skills in English (both written and verbal).
•    Soft skills: Enthusiastic, open-minded, results-oriented, communicative, self-driven, and reliable, with a commitment to delivering high-quality work

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 407373  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.