Senior Operations Specialist

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


  • Execute complex process mining and task mining analyses

  • Provide enablement to internal SAP Signavio Process Intelligence customers

  • Certified Process Mining Data Scientist, Data Engineer, and Value Assessment Expert, Signavio Signal Scripting skills

  • Implementation of Signavio Process Mining and related functionalities (e.g. Data Science, ETL, Studio, (Profile) View and Knowledge Model)

  • Data connectivity and extraction from various systems and sources: SAP, REST API, SFTP

  • Development of custom event logs, data models, and analytics using data in various formats from different data sources

  • Act as a trusted advisor with C-Level management

  • Manage stakeholder understanding and expectation regarding strategic initiatives outcomes; ensuring solutions meet business needs and requirement

  • Enable collaboration across IES, P&I, and business units



  • Bachelor/Master in Business Informatics or similar

  • Advanced programming skills in various languages and frameworks: Signal, Python, C++, Java, VBA, C#, SQL, PyTorch, pandas, Django

  • Prior experience as Signavio Process Mining Specialist or Data Scientists, Data Engineer

  • > 5 years of work experience in a globally distributed environment

  • Experience with executive and business stakeholder communication

  • Experience in working with cross-cultural teams

  • Experience in other LoB-related processes and organizations is a plus (such as Sales, Services, HR, P&I, Corp. Dev, etc.)

  • Strong Communication Skills

  • Strong Collaborative mindset (across teams and functions)

  • Proficient communication and presentation skills in English 


The Corporate Process Management Office defines SAP-wide process management standards on how to design, document, measure, and improve processes in close alignment with Global E2E Process Owners, Process Officers, Process Owners, and Business Owners. The team ensures the company-wide application of these standards leveraging a community of experts, structured documentation, and continuous enablement.


We are heavily investing in enabling our internal customers to mine their processes (with SAP Signavio Process Intelligence) and gain unprecedented insights into their performance and improvement potentials.


Building on SAP's intelligent enterprise strategy, the mission of Business Process Intelligence is to assist our customers in navigating through their digital transformation and help them understand and improve their business processes in a data-driven way. With the acquisition of Signavio, a recognized and strong market leader in the process excellence and intelligence area, we are creating a comprehensive, end-to-end SAP Signavio offering for our internal customers. Our purpose is to help them innovate in an ever-changing world.


As part of IES, IE Strategy & Processes, we support SAP’s transformation to an intelligent enterprise.

IES's Strategy & Processes vision is to develop and drive the Organizational Strategy and Business Process Management of IES as the trusted and primary partner of the CDIO and the leadership team. Our main priorities are:

  • Provide Think Tanks and concepts to stimulate Business Development, Innovation, and Strategic Thinking

  • Define IES strategy, key priorities and strategic pillars, based on global IT trends

  • Drive high-visibility strategic projects cross the board areas

  • Support Transformation @ IES, which includes Agile Transformation and People Agenda



The position can be filled as part time position.



For this position we are looking for people based in Portugal.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 383988  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  383988
Posted Date:  May 19, 2024
Work Area:  Administration
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Porto Salvo, PT, 2740-262

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