Sovereign Cloud Senior Quality Specialist - SuccessFactors (HCM)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP SOVEREIGN CLOUD

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of Board area Customer Serivces & Delivery with responsibility across the relevant Sovereign Cloud portfolio of SAP. Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.  

YOUR FUTURE ROLE 

We are looking for a Senior Quality Specialist (f/m/d) in the area of the Technology & Engineering unit of the newly formed Sovereign Cloud Delivery & Operations team in the Customer Serivces & Delivery board area. 

In this role, you will join the central Sovereign Cloud Quality team: We test and operate the interal SAP Sovereign Cloud environments used as reference by the regional Operations teams. You will help deliver SAP SuccessFactors (HCM) applications to SAP Sovereign Cloud customers aiming at functional completeness, streamlined deployments, and smooth operation. You will be working closely with technical product managers, engineers, our security team, as well as SAP product team members and Operations teams. You will have the opportunity to solve the intricate Sovereign Cloud challenges of scale and security, while using your skills in SuccessFactors environment setup, functional expertise, and testing background (manual/automated). 

You will participate in the overall release lifecycle which includes scheduling, coordinating, and executing test cases for releases as well as patches in each Cloud landscape. Deployment tests can be inclusive of application updates, DB revision changes, operating system upgrades, security improvements, hardware upgrades or migrations. You will help identify defects, track defect remediation, and include software or solution updates required to resolve issues in future deployments.    

WHAT YOU BRING 

• Bachelor’s degree in computer science, engineering or a similar field 

• Professional experience in Cloud Delivery related fields and technologies 

• Very good product knowledge of SAP SuccessFactors (HCM) and the related product areas like Analytics, Employee Central, Learning, Onboarding, Opportunity Marketplace Payroll, Recruiting, Rewarding, Talent, Time, Whole Self Model 

• Experience with SuccessFactors (HCM) system environment setup incl. dependency management and user administration  

• Familiarity with the HCM Mobile app as well as SuccessFactors microservices e.g. Card Services or Clock-In / Clock-Out 

• SAP Analytics Cloud (SAC) experience is a big plus 

• Strong background in executing test cases – manual as well as automated, incl. Mobile  

• Proven track record in developing test scripts for infrastructure technology 

• Experience in detecting, logging, and reporting bugs & configuration changes 

• Midset to track and troubleshoot defects from a functional & technical perspective  

• Familiarity with creating/reviewing test procedures and concepts 

• Prior team or work stream lead experience is a plus to streamline QA effort 

• Solid knowledge of Cloud infrastructure and design incl. hyperscalers (AWS, Azure, GCP) 

• Understanding of Infrastructure as Code: CI/CD pipelines (e.g. Jenkins, or ArgoCD), Monitoring and Logging (like Splunk, Elasticsearch, or Grafana) 

• Experience with Security processes and tools (e.g. Vault) 

• Fundamental SAP HANA database knowledge is a plus 

• Excellent methodological and conceptual skills paired with analytical thinking  

• Proven ability to work in cross-functional teams 

• Fluency in written and spoken English 

WORK EXPERIENCE 

• 5+ years of professional experience in Cloud Delivery related fields and technologies 

• 2+ years of QA experience, including manual as well as test automation 

• 1+ year of experience in cloud operations environment, solution support, and management or development   

***** Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process****** 

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​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396104  | Work Area: Software-Quality Assurance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.