Business Analyst in Sales Solutions

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As a Business Analyst for Sales Solutions, you’ll work closely with sales teams, business stakeholders, and a scrum team to design and evolve solutions that enhance SAP’s sales processes and drive revenue growth.

Meet your team:

Our IT Sales Solutions team is responsible for design, build and operations of SAP's core Sales Deal Execution business processes. Here we act as our sales Business' trusted advisor.

You will engage with sales business and your feature, scrum team in order to design, implement and evolve solutions for sales processes to boost SAP's sales and revenue. Leveraging SAP's latest Cloud- and Platform technologies. SAP's account executives and sales teams are your primary persona and customer. Your work has a direct impact to SAP’s top line growth, targeted to reach more than €35B by 2025.

What you'll do:

• Engaging with stakeholders to gather and decompose business requirements.
• Designing solutions that improve end-to-end processes, focusing on automation, usability, and maintainability.
• Driving process performance improvements using KPIs and PPIs.
• Ensuring quality through automation testing and "shift-left" practices.
• Developing expertise in SAP's latest customer experience solutions.

What you bring: 

• Passion for SAP cloud technologies and efficient business solutions.
• 3-5 years’ experience in business process design and requirements management, focusing on sales/deal execution or related functions.
• 2+ years’ experience with SAP solutions, ideally Customer Experience (Sales/Service Cloud, SAP CPQ).
• Proven ability to collaborate with business and engineering teams to deliver software solutions.
• Degree in Engineering, Technology, Business Administration, or equivalent.
• Knowledge of SAP’s broader cloud portfolio and Agile delivery methods (e.g., Scrum, SAFe).
• Familiarity with tools like Jira, Mural, ELK stack, and test automation (e.g., Playwright).
• Fluent in English; German is a plus.

This role directly impacts SAP’s top-line growth and involves close collaboration with your team, ideally in a co-located setup

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411059  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.