Cash Collections Specialist - for Ariba & Training

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PURPOSE AND OBJECTIVES:

The main task is proactive management of a demanding customer portfolio to ensure timely payment of all open invoices. A key element in this role is interaction and communication with internal and external stakeholders in an international environment, and as such requires advanced communication and language skills.

What you will do:

• Support our cash collection efforts to increase overall SAP Cash Flow by managing open receivables.
• Interact daily with customers and SAP internal department such as Commercial teams, Billing department, Sales Community and others
• Investigate billing discrepancies to ensure timely payments
• Spot risks and ensure timely escalation to management
• Meet Cash Collection KPI and participate to process implementation and development

In this role, we would expect from you:

• Fluent English
• Excellent communication and relationship building skills
• Solution oriented and self-driven with an innovative approach to address daily challenges
• Open for change with an agile mindset and demonstrating resilience
• Willingness to learn and grow
• Experience in collections, finance or customer support is an advantage.
• Enjoying teamwork and readiness to learn from others

Meet Your Team

The GFS, Digital O2C Ariba Supplier Network EMEA Team is looking for a Network Collections Specialist to facilitate day-to-day collections for the Supplier Membership Program of the Ariba Supplier Business Network, as well as training-related invoices. Through a single connection, the Ariba Supplier Business Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success.

In addition to supporting the Ariba Supplier Business Network, this role also involves reaching out to customers with outstanding training invoices. The training business plays a vital role in upskilling individuals and organizations. By ensuring timely payment of training invoices, you will contribute to the smooth delivery of these learning initiatives.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 406668  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.