HR Service Associate

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

• Serving as a first point of contact, the global HRdirect team consists of 60+ employees, processing HR queries from all SAP employees worldwide. In HRdirect, you will be a part of our dynamic, fun, international team that is ready to support you.
• Day-to-day tasks will include handling HR questions via a ticketing system, email, chat and on the phone, by researching answers in our Knowledge Database. You will ensure the Database is up to date by collaborating with other HR teams.
• In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots. 

What you'll bring

Previous HR experience is not required, you just need to:

• be proficient in English
• the following languages are advantageous but not essential: Mandarin, Korean, Japanese, French, German, Spanish or Portuguese 
• strive to help others
• enjoy solving problems by researching information
• be responsive, own your task and follow through
• be curious and thirsty to learn, think outside the box
• aim to simplify, question the established
• take pleasure in learning new technology

Meet the team

We are a diverse and welcoming team of almost 50 people in Prague, with a wider team of almost 100 people globally. We welcome different perspectives and regularly socialize both in and out of the office.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413966  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.