Marketing Operation Associate (limited full-time)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

• Establish partnership with Program Architects and various stakeholders for strategy and design of digital marketing programs.

• Stay curious and keep your knowledge up to date on all systems and processes involved to be a go-to person for your customers.

• Understand detailed requests from stakeholders in marketing teams, synthesize information and ensure it aligns with project goal and intent.

• Produce marketing campaign assets including HTML emails, nurture streams, and other components of Marketing Automation campaigns in Marketo and SMC.

• Perform thorough Quality Assurance, understand data compliance rules/guidelines (ex: GDPR).

• Provide support with Webinars on the On24 platform.

• Make recommendations to improve the efficiency of program build/design based on the Marketo capabilities.

• Report on campaign performance, including results of any tests.

What you bring

• You should be a well-organized, detail-oriented, and results-driven person, who enjoys problem solving and possess strong analytical skills.

• Ability to learn and master technical skills quickly and be a team player who works well with others on projects.

• Outstanding attention to details to drive flawless execution and manage multiple workstreams in parallel.

• Ability to manage key initiatives and conflicting priorities, meet deadlines, and drive results.

• Strong written and verbal communication in English is required, as well as strong interpersonal skills. Other languages are of advantage, especially German

• Ability and willingness for constant learning in a fast-moving environment of new systems and processes is important.

• Fundamental Marketing knowledge, especially around larger companies is very welcome, but not mandatory.

• Marketing Automation background (Marketo, SAP Marketing Cloud or other industry marketing automation platforms) is of great benefit.

• Bachelor's degree or equivalent is required.

• Good knowledge on MS Office suite is expected.

Meet your team

As a Marketing Operations Associate, you will be owning the deployment of multi-channel campaigns in SAP’s marketing landscape, having two major systems: Marketo and SAP Marketing Cloud (SMC). You will own the execution of the strategic Integrated Marketing Plans (IMPs), as well as other programs and campaigns for smaller and larger projects, such as email invites to Tier-1 & Tier-2 events or promotional emails for various SAP solutions. Deliverables include emails, nurture streams, subscriptions, newsletters, and various other components of multi-channel campaigns, as well as ensuring the accuracy of the final product with a rigorous quality assurance process. As well, you will be responsible for assisting with Webinars on the On24 platform, setting up the webinars in the platform, helping stakeholders with the console orientation and providing live webinar support. Working closely with the Program Architects in our team, you will participate in team meetings preparing the campaigns and provide input and guidance on the marketing tactics. As part of a larger project team, you will implement industry best practices and continuous measurement and optimization of the outcomes.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 419575  | Work Area: Marketing  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.