O2I Clould, Software and Support (limited part-time)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

• Support administration of SAP License and Maintenance Software contracts 
• Processing new sales contracts, processing them in SAP systems and ensure our customers can access and download software
• Manage the billing cycle for all our new business
• Handle internal/external customers' queries within stipulate SLAs
• Review sales opportunities to verify contracts and quotes, ensuring they are accurate and complete
• Assist Cash Collections team in resolving complex billing issues and dispute cases
• Participate in monthly close processes
• Collaborate closely and cross-functionally with other teams and departments  - Commercial Finance, CFO, Contracting, Sales Teams, etc. 
• Own strategic projects and initiatives that improve team functionality and efficiency
• Contact for external and internal auditors
• Contribute to the success of the team and its development
• Learn E2E a very interesting process of License and Maintenance Software contracts handling
• Gain knowledge and skills that can help you boost your career development

What you bring

• Business English language skills in verbal and written form
• Other language skills are a plus (German/ Russian/ central Europe language)
• Suitable for students on Bachelor/ Master, preferably in Business Administration, Finance, Information Technology, or a related field as an advantage
• Attention to detail and problem-solving/analytical skills
• Excellent communication skills to effectively interact with internal/external customers, stakeholders, and auditors
• Adaptability and customer-centric attitude  
• Ability to work under pressure
• Self-organized, responsible colleague with good time management skills
• Team player with self-motivation, ability to take initiative and drive tasks to completion 
• Previous experience in finance area
• Previous experience working with SAP tools (Fiori, ERP system etc.)
• Basic technical background in IT or with AI tools, programming Excel macros or similar
   

About the team

The O2I Cloud, Software and Support (CSS) team manages contracts for cloud, software, and support after getting signed with SAP customers. They check and record these contracts in the system which enables customers to download software and access cloud services. They create and review invoices and answer internal customer queries. They also handle process after contract changes or terminations, user/product swaps, and fee updates. They archive documents, support business partners like Cash Collection, Global Accounting Services, Revenue Recognition etc. and external stakeholders like auditors. They support month-end closing activities to ensure timely and compliant booking of all deals

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410412  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Part Time   | Additional Locations: #LI-Hybrid.