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Order to Invoice Associate- Education services with German



Requisition ID: 287129
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


This role within the team is responsible for executing daily operational tasks within the O2I Education department and interacting with both internal and external customers. The successful candidate will gain a good knowledge of standard Education processes, SAP system as used in the daily tasks and will contribute to the team spirit as well as customer satisfaction. The role reports to the O2I Education Finance Operations Manager.



  • First level query management via Hotline and Ticketing System.
  • Handling incoming calls, striving for excellent answered calls ratio
  • Booking processing, control and maintenance for SAP Trainings
  • Processing course registrations for SAP Education products
  • Course maintenance and cancellation  
  • Invoicing, issuing cancellations and credit notes
  • Close cooperation and communication with external and internal customers
  • Training registration assistance for internal and external customers
  • Weekly and monthly internal monitoring and reporting activities
  • Preparation of period close
  • Continuous process improvement
  • General Administrative Tasks



  • Experience & Ability in Customer Service is a plus
  • Experience working within a finance related field is an advantage
  • Experience with SAP system is an advantage



  • Language Requirements:
    • Minimum upper-intermediate written and spoken English (mandatory)
    • Minimum upper-intermediate written and spoken German (mandatory)
  • Solid problem -solving skills, Multitask & Detail oriented profile needed.
  • Excellent customer service attitude
  • Ability to keep up with fast changing environment
  • A strong will to deliver excellent quality
  • Continuous improvement of technical skills and efficiency 
  • Good command of MS Office (Word, Outlook and Excel)


What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.


Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Order to Invoice Associate- Education services with German

Facility:  287129
Posted Date:  Oct 24, 2021
Work Area:  Finance
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Prague 5, CZ, 158 00

Job Segment: ERP, SAP, Business Process, Education, Technology, Management