Renewal Business Partner: English and German (location Prague or Brno)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

ABOUT THE TEAM 

Service Delivery Hub (SDH) Team, supporting Europe, Middle East and Africa (EMEA) regions, consists of Commercial Business Partners and is a part of Global Commercial Finance (“GCF”) organization. 

Our team is truly international and diverse with one goal in mind – providing reliable and timely support to SAP’s Sales team with deal shaping, deal approval, contract creation and compliance verification based on internal policies and external regulations, and various other activities related to cloud and on-premise offerings for small, medium-sized and large enterprises.  

This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path. 

What you´ll do

As a Renewal Business Partner, you will closely collaborate with Sales, Local Commercial colleagues, Pricing, Legal, Booking, Compliance and Revenue Recognition teams across Europe, Middle East and Africa supporting renewal cloud business.  

Your main tasks will be: 

• Reviewing deals: Ensuring completeness and accuracy of quotations submitted by Customer Renewal Executives 

• Supporting quote approval process: Guiding internal customers on approval requirements, ensuring deals which are within scope are approved in proper manner and timelines according to SAP policies and guidelines. 

• Contract drafting: Responsible for preparing contract documents from template and adding/drafting language for deal specifics, 

• Act as a primary point of contact for Customer Renewal Center, answer queries from internal customers and build long-term business relationships, 

• Accommodate quarter-end and year-end deadlines and respond to spikes in workload, 

• Supporting projects aiming process improvements, automation, standardization and efficiency increase. 

What you bring 

We are looking for people who are: 

• Analytical thinkers with strong attention to details, 

• Proactive, self-motivated and able to work autonomously,  

• Organized and able to work efficiently under pressure, 

• Responsive with strong follow-up skills, 

• Team players with excellent interpersonal and communication skills (both written and oral), 

• Customer service oriented, 

• Flexible and adaptive to change. 

• Language requirements: English, German 

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

BENEFITS

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411417  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.