Site Reliability Engineer

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP, one of the most profitable and fastest growing Software as a Service providers in the world, is looking for an SRE Engineer to support its EU based presence.

As part of a SAP ISBN CloudOps team team, you will be focused on the technologies behind the SAP Concur product.

This is a fast-growing global team with the ability to make a significant difference to SAP Concur service offerings by making improvements to its observability, reliability, availability and performance. 

The right person will be highly technical, analytical, and have experience working with a wide range of platforms, with a deep understanding of web architecture.

At SAP ISBN CloudOps you will work with many technologies, such as Linux, Windows, Apache Tomcat, IIS, MS SQL, AWS, F5, Akamai, Docker, and Kubernetes.

What you bring

• 3+ years of application support or similar
• Experience with Linux system administration (Red Hat or CentOS preferred), and Apache Tomcat or Experience with Windows 2012 / 2016 Server administration and IIS administration
• Network troubleshooting skills
• Understanding of containerization - experience with K8 preferred
• Familiarity with application performance management tools – AppDynamics, New Relic, Dynatrace, or similar
• Familiarity with Elastic Stack
• Coding / scripting experience (coding in any language, ability to script in Python / Power Shell preferred)
• Ability to read and write SQL queries – T-SQL knowledge a plus

What You’ll Do

• Be part of a global distributed team, with focus on both project and reactive work types (cca 70/30 ratio)
• Design and develop automated solutions for anomaly detection and incident auto remediation
• Monitor and measure systems for performance, load & capacity planning
• Be on call and participate in incident management and resolution, contribute to incident root cause analysis
• Partner with R&D teams to ensure the delivery of production ready services
• Interact with a variety of Concur and client resources to identify issues and drive solutions

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396815  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.