IT Project Associate

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

Project Management:

•  Project Management & coordination to ensure smooth handover to RUN Team

• Spearhead end to end transition from build to run phase for multiple global customers.

• Front-end the team for all activities right from initializing the set-up till start of operations.

Global Stakeholder Management

• Coordinate with internal stakeholders of SAP viz. Infrastructure teams & Customer Teams
• Collaborate with global customers to deliver the services to their satisfaction.
• Highlight the risks promptly and work on the mitigation plans along with the impacted stakeholders.

Customer Champion:

• Understand customer business, service management, service escalation management processes and associated challenges & suggest continuous improvement (CI) solutions and innovation.
• Focus on Customer Satisfaction with delivery improvements & identify optimization potential from a perspective of building proficiency on customer accounts.
• Leading customer workshops for positioning SAP Services.

What you bring

• Work Experience:

• 3+ Years of industry experience, IT Experience preferred
• Experience in positioning the Services Package to a global business
• Experience related to Project Operations/ Management is a plus
• Worked for Global Customers across different industries in a Customer Facing Role
• Well versed in terms of service management, service processes & leading end to end transition

• Academic Qualification & Skill Competencies

• BE/B.Tech /B.Sc. (Comp)/M.Sc. (Comp) degree from a well reputed institute
• Master’s Degree from reputed Institute is must
• Proficient understanding of SAP technologies and applications

• Ability to thrive in a complex and fast-paced environment
• Multi-tasking ability, passionate individual, ability to stretch long hours. Clear thinker, initiative driven individual
• Excellent communication skills and high degree of adaptability, flexibility and willingness to learn and explore new things
• Expertise in Microsoft Excel, PowerPoint.

Meet your team

SAP Cloud Application Services (CAS) provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged across the customer lifecycle to understand customer’s needs, helping to define and scoping elements and outcomes aiming a delivery of service excellence. 

#SAPInternalT1

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 415464  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.