Software-User Experience

Senior UX Researcher (7-14 years)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




SAP Procurement – Senior UX Researcher


As SAP Procurement Product Team, our mission is to provide the world’s leading cloud-based spend management solution, unifying the SAP Procurement portfolio across SAP S/4HANA, SAP Ariba Applications & Business Network, and SAP Fieldglass. We make a strong effort to integrate complex processes for buying goods and services into a unified platform that efficiently handles sourcing, payment, and everything in between. As we develop the next generation of integrated spend management cloud solutions, our unit seeks to be a frontrunner in cloud and agile mindset to software development. Openness, honesty, supportiveness, respect, fairness, accountability, empathy, and trust are ingrained in our team spirit and key to our success.

To strengthen further our team, we are looking for a senior UX researcher.


•    Support the design efforts of SAP Ariba products in concert with our overall vision and strategy.
•    Conduct design research, synthesize data & findings.

•    Have a good understanding and experience with Quantitative methods.
•    Coordinate and lead research efforts within our customer-centric research program.
•    Engage with end users, customers and the sales team to better understand the needs and

workflows of the end users, and collaborate on concepts for new functionality.
•    Deliver insights into human behaviour in the workplace.
•    Demonstrate experience working with complex user flows, configurable and data-driven products.
•    Work alongside a multidisciplinary team to identify and prioritise research goals. 
•    Participate in a beginning to end process model to deliver research insights and influence product

•    Plan and lead workshops to drive understanding and innovation during product ideation cycles.
•    Work closely with Product Designers, Product Managers, Content Writers and Developers to

provide our customers with fresh, friendly, and simple user experiences no matter their function or

role within the application.
•    Take responsibility for usability testing and providing Product Design sign off for releases.
•    Be adaptable to challenges and flexible with change.
•    Communicate and collaborate with colleagues across all levels, teams, location and willing to

take ownership.
•    Be someone that the team could rely on to guide, support, lead and critique.



•    A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors,

Human-Computer Interaction or a related field, OR significant industry experience. 
•    7+ years of experience working as Product Researcher or UX researcher - preferably in a SaaS

or consumer app company, conducting a range of research methods. 
•    Comprehensive knowledge and experience in modern digital product research.
•    Mobile iOS and/or Android experience is a plus.
•    Experience in research proposals at the front-end; analysis and direction at completion.
•    Self-motivated fast learner with exceptional follow-through while operating with a sense of urgency.

•    Good storytelling skills.
•    Experience working in a large & geographically dispersed product-driven environment, showcasing excellence at cross-disciplinary collaboration and leadership.
•    Previous work history in enterprise software companies ++


#SAP #Procurement #MakeProcurementAwesome





We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:330986 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  330986
Posted Date:  Jun 2, 2022
Work Area:  Software-User Experience
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Pune, IN, 411013

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