Services (Senior) Account Executive Expert (f/m/d) Retail

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

All SAP Locations in Germany like Berlin, Hamburg, Ratingen near Düsseldorf, Eschborn near Frankfurt, Walldorf near Heidelberg, Gerlingen near Stuttgart, Hallbergmoos near Munich etc. are possible.

What you'll do:

As a Services Sales Expert/Services Account Executive (f/m/d) (SAE), you will play a pivotal role in driving the development and growth of new Services business, managing strategic relationships, and representing the SAP Servicesorganization from a sales and business development perspective. You will be managing customerrelationships with large scale retail companies such as EDEKA, Beiersdorf, Tchibo and Zalando.

Account & Customer Relationship Management:

• Develop and maintain effective relationships with senior executives in assigned accounts.
• Act as the single point of contact for the customer, representing the SAP Services organization to establishing and expand Services footprint.
• Contribute directly to the long-term success of customer and partner relationships within the account.

Demand Generation, Pipeline, and Opportunity Management:

• Generate qualified opportunities based on a holistic understanding of customer challenges.

Sales Excellence:

• Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points.
• Be accountable for booking and revenue targets for services in the assigned account(s).
• Manage opportunities and bids, shaping deals in alignment with agreed governance processes, controls, and targets.

Leading a (Virtual) Account Team

• Orchestrate resources to execute winning sales and support delivery teams.
• Collaborate effectively within the SAP ecosystem.
• Manage customers and partners while applying value selling and solution selling techniques.
• You continuously develop your own sales and technical skills, and pass these on in collaboration with colleagues in the form of internal team coaching.
• You will also develop your leadership skills by managing teams in the creation of comprehensive and cross-organizational offers.

 
What you bring:

• Several years of direct quota carrying selling experience in enterprise software and services industry.
• Demonstrated success in managing accounts, generating and managing opportunities, and deal closure.
• Intimate knowledge of enterprise software projects and the overall lifecycle management of enterprise applications.
• Experience working with large multinational customers 
• Bachelor’s or master’s Degree 
• Proficiency in Business English and German

Meet your team:

Join a collaborative team of seasoned professionals who are passionate about driving business growth and building lasting customer relationships. Work in a dynamic and diverse environment where respect, fairness, and collaboration are paramount.
The Retail Industry Division in Germany has all companies in the wholesale, retail and fashion sectors as customers. We have extensive expertise in our field to cover customer requirements for SAP Services: For all topics from overall solution architecture to project management, specialist product know-how or AI innovation cases you will find passionate colleagues to support you in building sustainable customer success.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 407431  | Work Area: Sales  | Expected Travel: 0 - 70%  | Career Status: Professional  | Employment Type: Regular Full Time or Part Time