Customer Service and Support

SAP Business Network Deployment/Enablement Lead - Network Services Brazil

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Duties and Responsibilities

The Network Deployment/Enablement Lead owns the supplier lifecycle in SAP Business Network and all related applications (Ariba Network and others), is the main responsible for the creation and success of the Supplier enablement strategy. The NDL Is the buyer primary contact for vendor segmentation, communication strategy, business rules, Supplier training, Educational material, customer future state business and customer Change management.

 

The NDL oversees, is the main responsible and work as a project manager for the success of internal SAP Ariba teams working with suppliers, such as: Catalog specialist, onboarding specialists, Seller Integration, Education specialists, customer support and customer executives.

 

Has an end to end view in procurement, from sourcing to payment processes.

Accountable for structuring projects to meet customer goals and objectives.

 

Prepares and delivers analyses and presentations for customers to detail expectations, risks, possibilities, project plans, results, etc.

Responsible for understanding key business drivers and managing operational metrics, including cost, quality, cycle-time and customer satisfaction. Ensures that all reports and systems are current.

 

Demonstrates exceptional problem-solving skills and is seen internally as a leader within the role.

 

Minimum Qualifications

  • 7 years of Procurement Experience, from Sourcing to pay.
  • 7 years of SAP Enterprise Business Applications Experience
  • Project Management Experience
  • Fluent in English and Portuguese
  • Intermediate in Spanish
  • Be able to execute presentations in English, Spanish and Portuguese.
  • Proficiency in Microsoft Office applications
  • Experience managing multiple projects at once
  • Understanding of key operational business metrics
  • Must be able to travel up to 20%

 

Preferred Experience and Knowledge

  • Experience in supplier segmentation, spend analyses, supply chain categories.
  • Experience with customer management (internal & external)
  • Experience in building both internal and external customer/team member relationships
  • PMP Certification
  • SAP Procurement solution/product knowledge (Ariba, Fieldglass, Concur)
  • E-commerce/Marketplace background

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 339534  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid
 

Requisition ID:  339534
Posted Date:  Jun 23, 2022
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Rio de Janeiro, RJ, BR, 20091-020

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