HCM Solution Advisor Senior Specialist

Requisition ID: 406413
Work Area: Presales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Jyoti NAIR 
Recruiter Name: Barry Norris
Additional Locations:

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The HCM Solution Advisor Specialist brings well-developed solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP SuccessFactors/HCM partner solutions. The ideal candidate will have strong presentation skills, deep knowledge of SuccessFactors portfolio, and the ability to engage with stakeholders at all levels. The individual will act as a subject matter expert on SuccessFactors, staying current on product updates, new features, and industry trends.

Account Team Engagement:

• Engage with customers early in the sales cycle by matching customer needs and vision to SAP SuccessFactors solutions and qualifying the opportunity against a probability of success.
• Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
• Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
• Provide expertise to the account team and to the development of the account strategy.
• Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
• Engage customers through impactful storytelling.
• Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
• Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.

Customer Lifecycle Engagement:

• Effectively transition the deal to on-boarding teams / partner / Field Services.
• Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
• Provide expertise through the customers' successful deployments and realization of value, as required.

Experience & Educational Requirements:

• 3-5yrs of relevant professional experience with large, IT organizations/multi-national software
• SAP SuccessFactors certification is highly preferred, with a proven ability to apply product knowledge to customer-specific use cases.
• Expertise in one or more SuccessFactors modules (Employee Central, Time, Payroll, Talent Management)
• Strong technical acumen and understanding of HR processes and workflows.
• Working knowledge of Cloud, Hosted Services, and SAAS (software as a service)/ PAAS (platform as a service)/ IAAS (Infrastructure as a Service) models, cloud-based commerce/ business networks.
• Ability to work collaboratively in a team-oriented environment while being self-motivated to take initiative.
• Ability to engage through storytelling.

• Fluency in Arabic and English             

SAP'S DIVERSITY COMMITMENT  
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.

EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 1-3 USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.  SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits.