Customer Service and Support

SAP Ariba iXp Intern - Procurement - SAP Business Network

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

About the SAP Internship Experience Project:

SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

 

Three reasons to intern at SAP:

1. Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
3. Gain visibility: With Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

 

What you’ll do:

Position Title: SAP Ariba iXp Intern - Procurement - SAP Business Network

Location: São Leopoldo, Brazil

 

In this role, you’ll:

  • Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
  • Root Cause Analysis of reported issues
  • Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
  • Collaborate with other SAP Ariba Support Teams
  • Participation in projects related to support processes, infrastructure requirements and quality assurance
  • Report errors to Development 
  • Provide consulting for customers on procedural issues and queries
     

Who you are:

We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.

  • Currently enrolled at university (preferentially an IT-related course)
  • Advanced English skills
  • Developing customer centricity behavior
  • Teamwork player. One for all, all for one
  • Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow
  • Learning of one of the key growth products of SAP cloud portfolio
  • Working in a cross-cultural environment and team

 

Meet your team:

The Business Network team at SAP values the contribution and growth of its people. We provide a safe environment for individuals to find their strengths and contribute to our team and customers. Our B2B collaboration platform connects companies and supports procurement collaboration. If you are passionate about helping customers and making a difference, we invite you to join our global team. We look forward to the skills, ideas, and commitment you will bring. Delight Customers. Always.

 

Follow @SAPiXp on Instagram and don’t miss anything about our experiences worldwide!

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

 

Requisition ID: 395409  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  395409
Posted Date:  Jun 7, 2024
Work Area:  Customer Service and Support
Career Status:  Student
Employment Type:  Limited Full Time
Expected Travel:  0 - 10%
Location: 

São Leopoldo, BR, 93022-718

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