Senior Project Manager (Development) - Customer Innovation Services (CIS)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet your team:
What do you think about being part of an innovative, dynamic, and collaborative development environment, helping world-class enterprises to solve their most complex business challenges, blaze disruptive new trails and bring their company’s vision to life? 
 
At Customer Innovation Services team, with cloud mindset, embedded in architecture and technology, we will build cloud solutions that meet future needs, whether for integration, data models, intelligent technologies, or platform requirements. It is pivotal that we consider all elements essential for building solutions part of the Intelligent Enterprise landscape. We are looking for a Project Manager to join the #1 Company to work for in Brazil! 
 
What you will do:
As a Project Manager, you will engage in the full lifecycle of customer projects. Your responsibilities will grow in stages, starting with these key tasks: 
 
Development Methodology Expertise: 
    • Master the development methodology and act as its ambassador for the development teams. 
    • Ensure adherence to best practices and standardized procedures to enhance project outcomes. 
 
Reporting and Compliance: 
    • Track and report project status regularly to stakeholders. 
    • Update cost forecasts and handle invoicing. 
    • Maintain compliance with internal and external regulations. 
    • Managing project risks and dependencies 
    • Managing project resourcing and financials 
    • Tracking and reporting the project status to internal and external stakeholders 
 
Team Collaboration: 
    • Sparring with senior project managers to gain guidance. 
    • Keeping the team on track with the Agile process and adapting it as necessary for the given project context 
    • Keeping the team focused on meeting their goals and objectives 
    • Leading the team towards continuous improvement 
    • Motivating the team and fostering an environment where excellence can be achieved 
 
Successful Project Delivery: 
    • Coordinate projects with customers based in Americas and other regions. 
    • Together with your team, ensure the project's successful delivery, meeting the scope, time, quality and budgetary requirements. 
 
Customer and Stakeholder Communication: 
    • Serve as the first point of contact for both the customer and management. 
    • Discuss project setup requirements with customers and align on milestones and next steps. 
    • Facilitate regular communication to keep all parties informed and engaged. 
    • Negotiation project scope with customer 
    • By taking on these responsibilities, you will play a vital role in delivering successful projects and growing your project management skills. 
    • Work with the customer and project team to define high-level requirements in terms of features and user stories 
    • Managing the customers’ expectations while safeguarding the delivery team 
    • Working with Business Analysts within the project team who are responsible for managing detailed requirements 
    • Ensuring excellent communication and collaboration between all internal and external teams 
    • Maintaining close relationships with customers and colleagues to support a “one-team” mindset 

 
What you bring:
    • Degree in Computer Science, Business Administration, Economics or related fields
    • Well experienced as a Project Manager on customer-facing projects. 
    • Proved Experience managing commercial projects in a services environment. 
    • Solid knowledge of Agile/Scrum methodologies. 
    • Experience managing full life cycle projects from initial scoping through to delivery. 
    • Experience with user stories, story point estimation, and measuring velocity. 
    • Experience leading project teams. 
    • Customer interaction skills, ability to prioritize software requirements, identify reusability and hence provide acceptable work-around to customers. 
    • Strong empathy for both customer and team as basis for effective negotiation
    • Comfortable reaching out to and coordinating with virtual teams and team members.
    • Self-motivated, open-minded, resourceful, agile and pragmatic. 
    • Ability to proactively resolve problems focusing on teamwork, results, and people. 
    • Skilled in managing project scope, timeline, budget, and risks 
    • Passionate about working with and implementing quality standards, including methodologies and security protocols
    • Proficient in using project management tools and software (e.g., Jira) 
    • Enthusiastic about learning and maintaining a continuous learning mindset 
    • Excellent communication and presentation skills 
    • Excellent written and verbal communication skills in English 
    • Good written and verbal communication skills in Spanish 
    • Business process and SAP ERP application knowledge is a plus. 
    • PMI certification is desired but not required. 
 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413494  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.