SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: +49 6227 7 48599 and careers@sap.com, Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

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Date: Sep 3, 2017

Location: Saint-Petersburg, LEN, RU

Company: SAP

Requisition ID: 149665
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Recruiter Name: Ekaterina Smirnova

 

COMPANY DESCRIPTION

 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. Hiring will be done to SAP Labs LLC.

 

You love to work with people in a very dynamic environment? You like to be challenged by newest technology? You want to see global players, their unique business and various locations worldwide? Then this offer fits perfect to you. For us customer comes first, we support them anywhere, anytime with 100% commitment to make them a best-run company.

 

PURPOSE AND OBJECTIVES

  • SAP Digital Business Services is a global organization supporting the world’s largest companies running SAP solutions. With our employees worldwide, we offer comprehensive services for every aspect of customers' software implementation. We enable and support our customers IT solutions’ operations, upgrades, continuous improvement and quality management.
  • The Center of Expertise (CoE) St. Petersburg, a subdivision of SAP Digital Business Services, has the goal and mission to ensure optimal performance, availability and smooth operation of SAP software as well as to optimize technical and business processes by delivering services to SAP customers.

 

EXPECTATIONS AND TASKS

  • In your job as Associate Support Engineer, you will have the chance to really see the results of your efforts by directly contributing to the enhancement of our customers’ business and process performance, the stability and reliability of their solutions. You can grow fast in getting a top expert on new technologies and their root cause analysis and optimization secrets. You have to be a good team player as we act as a team also across the globally distributed Backoffice teams, but also you need the ability to drill down into technical issues and solve fiddly problems. As our customers are global players and communication with our colleagues all over the world is daily business, very good English language skills are must. To deliver our services globally to customers, travel of course, is part of the daily business. This role provides you opportunities to work with innovative new solutions including SAP HANA in-memory real-time platform, Mobile and Cloud and develop your skills being part SAP Company – global leader of enterprise software.

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • You are the right person for this job if you bring in the following:
    • You have a very good University degree in Information Technology, Mathematics, Chemistry, Engineering or Physics
    • You have
      • programming skills in one of the major languages e.g. JAVA, C, C++, SQL,
  • OR
    • DB knowledge, Oracle, MaxDB, DB6, MS SQL, Sybase ASE,
  • OR
    • experience of support or implementation of ERP systems
  • You are willing to travel worldwide
  • You have strong analytical and logical skills
  • You enjoy working in an international team
  • Russian native; very good English is a must

 

WORK EXPERIENCE

  • 2-4 years of work experience

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

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