Information Technology

Linux System Administrator

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Purpose and Objectives

SAP HEC Delivery is responsible for running SAP applications in HANA Enterprise Cloud (HEC) in ‘state of the art’ cloud datacenters around the globe.

Within HEC Delivery, Technical Operations unit is responsible for 24x7 operations of important and critical SAP systems and applications embedded in an international delivery approach.

Within the Technical Operations unit the team “Server Management” is focusing on virtual and physical server operations in HEC. Main locations of SM are Germany, Mexico, India and Romania. Operations are focused on a cloud-like delivery approach with large server pools (>30 000 servers globally), highly available infrastructure landscapes (server cluster, operating systems with support of storage systems), very high level of automation.

Driving continuous improvement is one main lever to increase operation availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential.

Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager’s agreement.


Expectations and Tasks

As specialist SM Level 3 you are responsible for:

  • Conceptual design, configuration and administration of server landscapes with focus on Linux Operating systems
  • Drive innovation to optimize, automate and standardize the operational delivery processes
  • Managing the daily operations, ensure high availability
  • Strong collaboration with other units within MCD and outside
  • Troubleshoot and resolve any hardware and OS related issue that impact the business.
  • English Proficiency 


Education and Qualifications/ Skills and Competencies

Required skills

  • Advanced technical background for server operating systems (Linux SuSE or Red Hat)
  • Practical experience with OS operation, upgrades and security patching
  • Server to storage connectivity technology (NFS, CIFs, FC)
  • IT experience with services like sFTP, DNS, LDAP, Samba, Sendmail, Postfix
  • Networking experience with the suite of TCP/IP
  • Server and network security knowledge, OS hardening, antivirus solutions (McAfee)
  • You like to work in international teams, communicating in English fluently

Preferred skills

  • Experience in server operation in large, non-homogeneous landscapes (+1000 server)
  • Experience with OS monitoring, backup/restore, configuration automation technologies (CHEF)
  • Virtualization (XEN, VMware)
  • Experience with public cloud service provides (Amazon Web Services, Google Cloud Platform, Microsoft Azure) is a plus.
  • Plus: BMC BladeLogic, IBM Spectrum Scale, HPE and Lenovo hardware technology, SAP HANA
  • Server configuration automation with CHEF


Work Experience

  • 3+ year work experience in server administration (3rd level support)
  • Multiyear, inter-cultural work experience in international teams
  • IT process map (Incident and Problem Management)



Monterrey, Mexico


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 350476  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  350476
Posted Date:  Feb 2, 2023
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

San Pedro Garza García, Nuevo Léon, MX, 66265

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