Senior Technical Consultant, Enterprise Cloud Services, Monterrey

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do 

In your role as Technical Consultant, you will be responsible for supporting the Enterprise Cloud Services customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will  

• Lead the Service delivery base on the defined KPIs, Provide the pre-sales support. 

• Building of complex SAP Landscapes by providing technical expertise and support on all platforms and for latest hardware technologies. 

• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA requirements 

• Creating the Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the Local and global Team. 

• Standardizing the complex activities and convert into standard. Closely work with Architecture teams to define and validate new offering.  

• Installation of the product as per ECS standard. 

• Migration to ECS DC, @ Azure, @AWS, @GCP 

• Cross Platform move of customer landscape. 

• Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solution.  

• Work as part of the Scrum Team 

What you bring 

Are you analytical, self-motivated, and enjoy problem solving? Are you skilled in time management and task prioritization? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring:  

• Strong communication skills both written and spoken in English  

• knowledge ITIL and Project management 

• Minimum 1 year of Experience in Service management and Project Management. 

• Profound knowledge with 7+ years of working experience as Technical SAP Net Weaver Consultant (ABAP and Java basis administration), Experience in installation of the New Innovation SAP products on HANA, ASE database and Linux and windows operating system.  

• Working knowledge on the non-ABAP SAP products. Like XSA, IDM BOBJ, open text etc. 

• Up to 2 years of experience in Installation, Upgrade and Migration activities on ABAP and NON-ABAP SAP products.  

• working experience/Knowledge on the Hyperscaler like Azure, AWS, GCP will be added advantage 

• Migration and support project experience involving large enterprises. 

Meet your team 

Together with your team, you will work in the SAP Enterprise cloud Services with Technical Operation Unit (TECH-OP) which is IT-infrastructure provider to the SAP Cloud Customers and is responsible for running SAP’s ECS External customer landscape as World class service provider for SAP products. In ECS we are building, managing, and running 3000+ customer landscapes in SAP DC and Hyperscaler like Azure, GCP, AWS with most advance technology. We are highly motivated and skilled engineers with locations in Germany, Mexico, India, and US. 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:405658 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: