Software-Development Operations

Expert DevOps Engineer

Requisition ID: 388728
Work Area: Software-Development Operations
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4
Original Posting Date: 02/22/2024
Recruiter Name: J.L. Andal
Additional Locations:


Job Title: Expert DevOps Engineer

Location: San Ramon, CA


Purpose and Objective: 

SAP America, Inc. seeks an Expert DevOps Engineer at our San Ramon, CA location to support the operations of a complete IaaS platform on a global scale, take care of daily operations to keep SAP customers running with prime focus on key KPI of Uptime and Availability.


Expectations and Tasks:

Work as part of an agile DevOps Scrum team to drive assigned development, automation and operations topics in defined sprints. Responsible for implementation of infrastructure related changes, collection of customer issues and requirements, grouping and prioritizing them, and collaborating with the cloud platform development and architecture teams to develop viable solutions for the customer. Follow IT Change, Incident, Problem and Escalation management processes during day-to-day operations of the Cloud. Drive continuous improvement and enhancements for the cloud platform and lead the operations teams for critical projects of Build, Upgrade and Decommissioning of Cloud Infrastructure.


Education and Qualifications/Skills and Competencies:

Bachelor's degree or foreign equivalent in Engineering, Computer Science, Mathematics, or a related field of study and 7 years of progressive post-baccalaureate experience in the job offered or a related occupation. The Company will also accept a Master’s degree or foreign equivalent in Engineering, Computer Science, Mathematics, or a related field of study and 5 years of experience in the job offered or a related occupation.


Work Experience:

Experience must involve 3 years in the following:

  • Openstack;
  • Ansible and Python Automation;
  • VMware, EMC, NetApp and Cisco regarding virtual infrastructure and Cloud offerings;
  • 3rd Level expert cloud operations support in Cloud infrastructure environments including compute, network, and storage;
  • Deliver third level cloud operations support;
  • Virtualization and infrastructure technology, including Linux; and
  • Technical and business experience.


Travel: N/A. Telecommuting permitted. Position can be based in any U.S. location.


This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.


Internal use only: reference code lhrs4262



Compensation Range Transparency: The annual base salary range for this position is $145,878 to $247,968. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $177,900 to $302,400. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.  Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations:  

Requisition ID:  388728
Posted Date:  Mar 22, 2024
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0%

San Ramon, CA, US, 945 83

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