SAP iXp Intern - Customer Reference Support

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program:

SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team:

The Global Customer Reference Stories Team mission is to identify, inspire, and engage customers throughout their journey ​and empower them to share their relevant, inspiring SAP experiences.​ This is an exciting internship role that combines strategic customer-facing activities, customer marketing and sales support.  The Customer Reference Support Intern in Brazil would work closely with the Brazil Customer Reference Manager to support customer reference events, reference recruitment and engagement, support sales requirements, and more.  If you are passionate about customer marketing and interested in learning how it impacts business objectives while also getting customers excited about sharing stories about their successful transformation projects, this is a great role for you!

What you’ll do:

Position Title: SAP iXp Intern - Customer Reference Support

Location: São Paulo, RS, Brazil

In this role, you’ll:

The working student will assist with various operational tasks such as but not limited to:

• Manage data updates and data quality in the Customer Reference Platform (CRP), an internal customer reference database where SAP global reference information is stored
• Support customer reference events, both in-person events and virtual web-based events.  This work includes coordinating and communicating with SAP customers to schedule for speaking at reference events, creating promotional communications, and supporting customer and prospect registration for reference events.
• Create internal communications for the customer reference team, to ensure timely customer reference information is being shared with our internal Brazilian stakeholders
• Review customer reference recruitment pipeline and communicate with the Reference Managers and SAP account teams to engage more customers in the reference program
• Provide backup support during times when Reference Managers are out of office
• Manage other administrative tasks as needed

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Studying Social Communications (Journalism, Public Relations, Advertising, Marketing)
• Knowledge of MS Office tools (Excel, Word, Power Point) is required
• Enthusiasm to learn the SAP portfolio, industry characteristics, business models, etc;
• Great writing and great communication skills
• Organization and persuasion skills
• Multitasking
• Problem solver profile
• Advanced English skills
• Spanish skills will be considered a differential 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 406896  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.