Business Processes Consultant (CoE)

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Premium Hub - CoE Greater China

Our Vision
Our goal is to support every premium and enterprise support customer to lead them to success on their business transformation journey to the cloud. We use our solution, product, and technology expertise within an evolving service portfolio to prioritize the delivery of valued outcomes.
Team in Greater China, across Shanghai, Beijing, Dalian, Shenzhen, Chengau, Guangzhou, Wuhan, XiAn, Hongkong and Taipei.
Deliver Services to Customers Worldwide
Including Greater China, South East Asia, Japan, South Korea, Europe North America, Australia etc.

Our Values
As trusted advisors to SAP's most strategic customers, we assume responsibility through unique expertise, unrivaled agility, and commitment to deliver high-value, focused services from enterprise architecture, planning & design, and operation for all SAP products.

Responsibilities 

• Understand and analyze the technical requirement for SAP system maintenance events.
• Planning for SAP maintenance projects like S/4HANA system conversion, move to Hyperscaler, HANA migration, release upgrade, etc.
• Execution of SAP maintenance projects as technical lead or technical consultant.
• Execution of SAP maintenance projects with downtime minimization technology like doC (downtime-optimized conversion), ZDO (Zero Downtime Option), NZDT (Near-Zero Downtime Technology), etc.
• Support customer-led or partner-led projects with planning, empowering or safeguarding services.
• Support APJ and global customers (US, EMEA, LA, etc.).

Qualifications

• Good understanding and experience with Operation Systems (Linux, AIX, etc.) and Databases (HANA, Oracle, DB2, etc.).
• Experience with SAP Software Logistics tools is a plus, like SUM, DMO, SWPM, etc.
• Experience with Hyperscaler is a plus, like AWS, Azure, GCP, Ali Cloud, etc.
• Experience in SAP projects as technical lead is a plus.
• Detail-oriented, excellent analytical skills and effective problem solving skills.
• Strong and convincing personality for interaction with customers.
• A real team player with initiative and 'can do' attitude who learns and adapts quickly in an international environment.
• Being able to work under pressure, in critical situations and under tight deadlines.
• Enjoying working in a diverse cultural environment; open minded and culturally sensitive.

Language

• Be able to communicate in English.
• Japanese or Korean is a plus

Education

• Bachelor degree or above in major of Computer science, Software engineering, or relevant discipline.

Professional Training & Certification 

• Any SAP related certification like S4HCON, HANATEC, TADM, TADM70 is a plus.
• Any Hyperscaler certification like AWS, Azure, GCP, Ali Cloud is a plus.
• PMP certification and /or other industry and project management certification is a plus.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 417886  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.