SAP China iXp Intern - Technical Product Translation Support Intern - Shanghai

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

• Acquire a solid understanding of SAP’s software localization processes
• Assist in the daily operations of the language production and delivery teams, with an emphasis on streamlining and automating processes where possible
• Document procedures related to the production, delivery, and maintenance of language services
• Create and/or maintain process documentation related to production, delivery, and maintenance of languages
• Monitor and process queries reported through central repository system by SAP language suppliers worldwide
• Learn to monitor and process network connectivity and provide backup support – On Demand
• Contribute to the design and maintenance of the team’s SharePoint pages content

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Requirements

• Currently pursuing an undergraduate or postgraduate degree in Translation Studies, Computer Science, Information Systems, Business Administration or a related field
• Business level oral and written communication skills in English
• Good MS Office-skills (PowerPoint, Word, Excel, and Outlook)
• Presence of at least 4 days per week in office needed, preferably Monday, Tuesday, Wednesday, and Thursday

Desirables

• Team work spirit
• Fast learner and strong customer centric attitude
• Have high sense of responsibility and be detail oriented
• Agile, self-driven with a knack for problem-solving and independent research
• Excellent self-organization skills, able to complete daily tasks without reminders
• Experience on SDL Trados Studio is a plus
• Experience on Simplified Chinese translation and quality review is a plus
• Be patient, have strong interest in tasks which need many kinds of skills (interaction, logical thinking, solution design, customer support, Etc.)
• Not looking for a pure technical job such as programmer

Meet your team:

SAP User Enablement - Language Experience Lab (LX Lab) is responsible for translating all SAP products worldwide, including Corporate Content collateral and Global Marketing. Language Experience outsources the majority of its translation work to small and midsize translation service providers (also known as Language Suppliers). Internal SAP employees at Language Experience support this outsourcing strategy by providing a range of technical infrastructure and tools, planning information, quality guideline, and monitoring to enable Language Suppliers worldwide to deliver translation of nearly 40 languages.

We are looking for one (1) undergraduate or post graduate student that would like to learn about and gain localization experiences through internship program at SAP. The internship would last 6 months, as minimum, with option to extend to one (1) year. 

In your role, you will be working to provide operational support within translation delivery teams. The teams in China handle translation requests of software User Interface and documentation for Enterprise Resource Planning (ERP) Business Suites, SAP Cloud Platform (SCP) Apps, Digital Supply Chain, IoT, Small & Medium-size Enterprises (SME), as well as S/4HANA Business Configuration Contents, etc. The service teams are located at major hubs in Canada, China, Germany, Ireland and Japan. You will work closely with the teams in China, Germany, and Japan. In addition, you may have project-based opportunity to cooperate with Language Experience colleagues worldwide.

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隶属于 SAP User Enablement 的 Language Experience Lab (LX Lab) 承担全球范围内 SAP产品的翻译相关业务，其业务涵盖公司内非产品相关类文档和市场部文档的翻译。Language Experience 将大部分翻译需求外包给中小型翻译服务提供商（亦称为 “语言服务提供商” ）。Language Experience 内部职员负责向遍布世界的语言服务提供商提供与翻译相关的技术与工具、项目规划信息、质量指导以及监督，使之顺利完成并提交逾 40 种语言的翻译。

Language Experience 现招募一名有意学习并积累在本地化领域（语言服务方向）经验的在读研究生或本科生以加入 SAP 的实习生计划。实习期为 6 个月，并可根据双方意愿延长至 1 年。

该实习生将为 SAP 产品翻译交付团队提供运营支持。位于中国的产品服务团队主要负责 Enterprise Resource Planning（ERP）Business Suites、SAP Cloud Platform（SCP）Apps、Digital Supply Chain、IoT、Small & Medium-size Enterprises（SME），以及 S/4HANA Business Configuration Contents 相关的软件用户界面和相关文档翻译业务。Language Experience 的服务团队主要位于中国、加拿大、德国、爱尔兰和日本。该实习生将将主要对接中国、德国和日本的服务团队，同时将有机会与全球范围内其他的 Language Experience 服务团队协同工作。

主要职责：

• • • 学习并掌握 SAP 软件本地化流程（语言服务方向）。
    • 配合翻译项目的日常工作，并支持相关流程的简化和自动化。
    • 编写和/或维护有关翻译项目管理的流程说明文档。
    • 监控并处理由全球SAP供应商通过内部系统提出的翻译问询。
    • 学习如何监控并处理系统可用性并提供必要的后备支持（视具体需求）。
    • 支持团队 SharePoint 页面内容的设计和维护

职位要求：

• 目前正在攻读翻译、计算机科学、信息系统、工商管理或相关领域的本科或研究生学位。
• 有较强的逻辑思维能力。
• 沟通能力强，流利的英语口语及书写能力。
• 熟练操作微软办公软件（PowerPoint、Word、Excel 和 Outlook）。
• 确保每周出勤率至少为 4 个工作日（周一、二、三、四为宜）。

能力要求：

• 有团队协作精神。
• 乐于学习，理解能力强，能够较快地掌握所传授的知识。有很强的客户责任感。
• 有强烈的责任心、工作细致。
• 机智灵活，钻研精神强，有独立解决问题的能力。
• 善于自我管理，能够每天自觉地完成所给予的任务。
• 具备 SDL Trados Studio 经验者优先考虑。
• 有简体中文文档翻译/质量校对经验者优先考虑。
• 有耐心，对需要多种技能（如沟通、逻辑思维能力、解决方案设计、客户支持等）的综合性工作有浓厚兴趣。
• 找工作的目标方向不是纯技术工作，比如程序员。

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 404332  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.