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User Assistance Developer Associate - Shanghai Job

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Date: Oct 13, 2020

City: Shanghai, 31, CN

Company: SAP

 

 

Requisition ID: 267014
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

 

The global economy has been rapidly evolving from enterprise-centric to network-centric. No enterprise does business alone today. Suppliers, service providers, contract manufacturers, logistics pros – companies today rely heavily on their connections to their extended ecosystem to operate effectively. They need an intelligent and open network that delivers the enhanced visibility, greater efficiency and improved collaboration to achieve supply chain resilience and thrive in the face of disruption.

 

SAP already "owns" the largest procurement network in the world (Ariba Network) and SAP’s global operations and footprint in large enterprises allow us to leverage a network effect with our massive installed base. We will win with our unified strategy, instead of siloed networks, a “best-of-suite” approach – a “network-of-networks” that includes partners, and brings together existing best of breed solutions like Asset Intelligence Network, Logistics Business Network and Ariba Networks into a multi-enterprise unified business network. Thus we will start to build an SAP Business Network unit that will combine related elements of our customers’ procure to supply chain workflow. The unit will be incubated under the newly announced Intelligent Spend and Business Network L1 organization.

 

SAP Business Network has been identified as one of the four strategic growth areas for SAP by our executive board. Our vision is to elevate our intelligent enterprise to the “Network of Intelligent Enterprises”. We build on a strong and leading cloud portfolio, together with other innovations, all on top of the SAP Cloud Platform. In our diverse and globally dispersed team, we are looking for talents from program management, product management, development, architecture, and operations. Do you enjoy being part of a market making venture and building something that is bigger than the sum of its parts? If yes, then join us on our journey to shape the future of the SAP Business Network.

 

We are looking for a User Assistance Developer Associate to join our SAP Business Network China team.

 

 

EXPECTATIONS AND TASKS

 

As User Assistance Developer Associate you will be responsible for:

 

  • Supporting our team in creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams and UX designers to enable users to deploy, administer, and use the SAP software
  • Ensuring that the UA deliverables are of high quality, adhere to standards and guidelines, and are written in appropriate style and tone for product and audience according to target group and target market
  • Defining terminology that is simple, consistent, and conforms to industry standards
  • Prepare video scripts for the enablement team

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

 

  • University degree in technical communication or a related subject or a language-based university degree
  • Excellent English writing, communication, and interpersonal skills
  • Ability to express complex technical information in a clear and precise manner
  • Flexibility and readiness to acquire product knowledge and learn new skills at short notice
  • Attention to details and ability to meet deadlines

 

WORK EXPERIENCE

 

Required:

 

  • Working experience less than 3 years

 

#GCPE

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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