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User Assistance developer Associate - Shanghai

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Date: Jan 2, 2021

City: Shanghai, 31, CN

Company: SAP



Requisition ID: 271336
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


A new fully digitized Business Suite – SAP S/4HANA – is a key pillar of SAP strategy. It is essential for the success of SAP that SAP S/4HANA becomes the most widely adopted business platform in the industry to manage our customer’s digital transformation.

Within SAP S/4HANA, the Cloud Edition is a key strategic focus, as Cloud ERP is a must win for SAP. Through delivering unmatched speed of innovation, simplicity, and fast time-to-value in supporting target customers’ business process needs, SAP aims to build SAP S/4HANA Cloud as the world’s best Cloud ERP services to enable customers’ digital transformation.

Come and make the future of S/4HANA Cloud happen! Join the Line of Business Finance content development team of S/4HANA to fulfill SAP’s simplification story by delivering S/4HANA in the cloud.


Key Responsibilities:

As a User Assistance developer Associate, you are responsible for technical assembly of implementation content for all S/4HANA editions, and participate in content activation:

•              Provide the implementation content in S/4HANA system landscape, including delivery and activation of the content

•              Provide ongoing improvements for documentation and guidelines

•              Support the global scrum team members in structuring their work according to the assembly requirements

•              Support the S/4HANA execution program on aligning the milestones for assembly and delivery

•              Work closely with content experts to gather input and feedback, to ensure deliveries with high quality of SAP Best Practices content 



•              Bachelor degree or above, ideally majoring in English, technical communication/writing, computer science

•              Excellent English writing and speaking abilities

•              Good communication capabilities

•              Detail-oriented and customer-centered

•              Able to convey complex and technical concepts in a clear and precise manner

•              Curious about and interested in technology

•              A team player with good interpersonal skills

•              Capable of working in a cross-cultural environment

•              Knowledge in finance is a plus

•              0-3 years' working experience in related field 


Mind set:

•              Strong customer and quality focus

•              Self-motivator

•              Fast learner

•              Ability of independent and team work with strong drive for results

•              Logical and intelligent judgment

•              Creative & innovative




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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