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Senior Technology Consultant, Hostmaster Job

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Date: Jul 16, 2019

City: Singapore, 01, SG

Company: SAP

 

 

Requisition ID: 221243
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 

PURPOSE AND OBJECTIVES

 

The Global Network Services team supports the company’s global network infrastructure. The Internet & Cloud Connectivity team is responsible for the end-to-end delivery of data network services including WAN, Internet, and Domain services.

Your primary tasks include the design, deployment, operation and continuous improvement of the global Core DNS infrastructure for our corporate internal and global Cloud Data Centers. Close cooperation with regional team colleagues will be required to ensure that the DNS service is delivered in accordance with business requirements and global standards.

Beyond DNS, you will actively manage registration of domain names and other Internet resources like IP addresses and ASNs, and maintain these resources with registrars and registries.

You will also provide consulting to our internal end-users for registration and assignment of domain name and Internet resources.

You will also provide third line incident support and provide knowledge transfer to first and second level support teams.

In addition to these core tasks you will also be expected to support the technical and process design activities by lending subject matter expertise and feeding back regional requirements to global design architects.

 

EXPECTATIONS AND TASKS

 

  • Net-master / host-master / domain-master roles
  • Support for all tasks related to registration, coordination, configuration, operations for SAP‘s
    • IPv4 /IPv6 resources
    • Autonomous System Numbers
    • Internet domains
    • DNS
    • SSL certificates approvals
  • Support the design and configuration of nameserver scenarios, especially the upcoming need to automate DNS requests through a well-defined API for Cloud, IOT, IPv6, etc.
  • Consulting for internal teams regarding domain name registration, transfer, and DNS setup including marketing, legal, branding, security
  • Working with registrars and registries
  • Third line incident support
  • Knowledge transfer and subject matter expertise to share within SAP
  • Set-up and develop automated processes and self-service scenarios

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

 

Education

Bachelor’s degree in Computer Science, Computer Engineering, Communications Engineering or equivalent.

Skills

  • Advanced knowledge of IP networking (routing, policies, IP protocols, routing protocols)
  • Strong DNS experience is mandatory
  • Working experience with BIND is a must
  • Working experience with registrars and registries is expected
  • UNIX/Linux experience is required
  • Experience with virtualization on kubernetes
  • Strong practical working experience with scripting languages is required (shell is a must, and others like perl, or Python, etc. is expected)
  • Ability to communicate directly with end customers at various levels of technical abilities with professionalism
  • Flexible, self-motivated and able to work independently in a fast paced and multi-cultural organization
  • Excellent verbal and written communication skills, with a strong command of the English and Mandarin language
  • Good interpersonal skills
  • High degree of motivation and goal orientation
  • Ability to plan and lead technical implementation projects
  • Other programming languages are a plus, e.g. Java, GO

 

WORK EXPERIENCE

 

  • Minimum 6 years relevant working experience in the Netmaster / Hostmaster / Domain-master role
  • Has successfully managed multiple large (enterprise) scale escalation projects

 

#SEAHotJob

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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