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Information Technology

(Senior) Development Support Engineer for SAP Security

Requisition ID:273426
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The development center of SAP in Bulgaria is technology-focused and plays key role in the defining and developing of the SAP Business Technology Platform.

With its more than 1060 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 20-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.


Purpose and Objective:

SAP Cloud Identity Services is a core set of services that provide user authentication, provisioning and management for the whole portfolio of SAP cloud products. It is the central Security pillar in SAP’s overarching strategy to deliver the Intelligent Enterprise to our customers. SAP Cloud Identity Services are under active development, expanding global presence and rapidly growing adoption. We - the people who make this possible - are a complete DevOps team with full range of expertise in software development, operations, quality and support.


We are looking for talented, experienced and motivated development support engineer to join our team. 

We are responsible for Identity Provisioning microservice, which is an integral part of the overall SAP Cloud Identity Services solution.

Identity Provisioning automates identity lifecycle processes and helps you provision identities and their authorizations to various cloud and on-premise business applications.

Our work includes analyzing and processing of external customer incidents at the last level of product support,

called development support.

We welcome candidates with strong communication and programming skills, especially in the context of analyzing, debugging and profiling a productive code.

Particularly welcome are professionals who are passionate about providing а high-quality service to our end-customers, can quickly learn, jump into new topics and solve complex technical challenges.


Finally, we value your motivation, desire to learn and determination even more than the knowledge and expertise you currently have.

So, regardless of your experience, if you are motivated to learn, practice, be part of a great team and influence the future of SAP’s cloud, do not hesitate to contact us and explore the opportunities we provide.



  • Provides effective and efficient development support of large-scale multi-tiered cloud service
  • Analyze, debug and resolve customer incidents related to Identity Provisioning microservice
  • Implement required code changes and develop relevant automation tests
  • Provide feedback, propose and implement improvements. Identify and eliminate technical debts.
  • Communicate with customers in a considerate and professional manner
  • Deep understanding of product scenarios and development processes




  • University degree (Bachelor or Master) or graduating student in Software Engineering, Computer Science, Information Systems, Natural Science or a related discipline
  • Excellent understanding of programming fundamentals
  • Excellent analytical and problem-solving skills
  • Proficiency in object-oriented programming, preferably in Java
  • Very good spoken and written English
  • Excellent team player, passionate about his/her work, self- motivated and driven


Experience with any of the following is an advantage:

  • Understanding of web security protocols and standards
  • Knowledge of JavaScript, HTML, CSS
  • Knowledge of NoSQL DBMS (MongoDB)
  • Experience in customer communication and customer support areas
  • Experience with agile software development and DevOps
  • Experience with distributed version control systems (Git/Github)


#SAPBTPCoreCareers  #SAPBTPCoreSecurityCareers



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

(Senior) Development Support Engineer for SAP Security

Facility:  273426
Posted Date:  Sep 21, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia, BG, 1784

Job Segment: Developer, SAP, ERP, Engineer, Security, Technology, Engineering