Development Manager

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

You will be responsible for operating cloud operations tools and processes like monitoring, customer communication, incident management, change management, problem management. The team operates on SaaS layer with portfolio of services covered including but not limited to SAP Analytics Cloud, Machine Learning, Data Warehouse Cloud, Data Intelligence, SPI, SAP HANA and the Business Technology Platform. Team key focus is ensuring high availability and continual service improvement within ITIL processes and other practices related to the ITIL framework.

Your main tasks and responsibilities include:

• Help the personal growth of each team member, matching the business needs and opportunities with the colleague's individual strengths, expertise, and aspirations. Provide open and timely feedback, mentoring, and coaching.
• Build an empowered, motivated, and high-performing team, develop supportive team culture and climate
• Drive operational delivery through agile methodologies allowing teams to react quickly to changing business needs and demonstrate change resilience
• Take care of the effective execution, oversee interactions with other teams to ensure on-time and correctly prioritized delivery and accountability
• Drive continuous improvement initiatives to constantly evolve organizational processes and best practices and ensure best-in-class end-to-end delivery
• Convey a sense of ownership in everything you and your team does

What you bring     

• University education in computer science, software engineering or a similar technical field
• Minimum of 5 years in a leadership role – People Manager, Product Owner, Scrum Master, Program Manager or similar
• Strong decision-making, problem solving and execution skills
• Strong technical background and willingness to dive into software environments and technical issues.
• Highly organized, self-aware, emotionally intelligent person, able to handle pressure and deadlines, prioritizing and managing competing demands in a fast-paced environment
• Ability to connect and easily relate to people of all levels and background
• Can-do attitude, effective communicator, able to convey clear messages, vision and guidance
• Fluency in English

Meet your team     

The Technology & Innovation (T&I) unit is building the next-generation solutions part of the Business Technology Platform like SAP HANA, SAP Analytics Cloud, Machine Learning, Blockchain, Data intelligence, etc.Our development organization is spread globally, with Sofia, Walldorf, Berlin, Vancouver, and Bangalore being our locations.

To enable our solutions to succeed in this fast-growing market, a best-in-class operations team working by the DevOps principles is fundamentally necessary. We are looking for a Development Manager who leads the team that builds, improves, and maintains the toolset required for our global Cloud Operations team to keep our solutions live 24/7 efficiently.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413721  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.