Development Manager for new SRE team

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The development center of SAP in Bulgaria is technology-focused and plays key role in the defining and developing of the SAP Cloud Platform. With its more than 1600 professionals, SAP Labs Bulgaria has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

We are looking for a manager to establish, lead and develop further an SRE team covering 24x7 the availability of a set of BTP Foundation services. Join us and be part of the role model, the trusted advisor, and the enabler of availability and reliability!

What you’ll do:

• Lead and grow a team of SRE and DevOps engineers providing 24x7 Live Site coverage for a set of BTP services with Dev partners in Germany and Bulgaria.
• Manage a strong team by attracting and retaining the right technical people and talents.
• Establish an open and trustworthy environment.
• Create an inclusive team environment, showing concern for success and well-being of team members.
• Actively coach and/or mentor team members.
• Cooperate within and across teams and cross organizations on people development activities.
• Keep people motivated and productive.
• Communicate with internal and external stakeholders in a respectable and professional manner, building lasting relationships.
• Create project and execution plans, factoring in essential elements like monitoring and steering.
• Align priorities and demands from different stakeholders to form prioritized backlog for the team.
• Ensure Roadmap and SLAs are made available and transparent. Regularly evaluate stakeholders’ feedback about the delivered value
• Ensure timely and quality deliveries on commitments according to predefined priorities.
• Innovate and drive continuous improvement. Foster curiosity culture (support new ideas and fail fast approach). Challenge people for continuous improvement and recognize achievements.
• Have a comprehensive understanding of sound software engineering principles and best practices for operations. Be capable of driving projects end to end.
• Be passionate about DevOps/SRE practices with a pragmatic evaluation of the applicability in the concrete environment.
• Stay current on technology and understand how it may fit into or advance our strategic direction.
• Look for new opportunities to provide more value for the company and expand further the scope and size of the team and the area.
• Be open to accepting new challenges for the benefit of the team, the organization, and the company.

What you bring:

• University degree in Computer Science (or related subject)
• Excellent people management skills, strong dedication to people development and mentoring
• Excellent analytical and communication skills
• Excellent negotiation skills
• Mindset for Continuous Improvement
• Able to manage critical situations and their impact on business deliverables
• Team player with outstanding interpersonal skills and a high degree of personal initiative
• Flexible to changing priorities and requirements with ability to react on new challenges and opportunities.

WORK EXPERIENCE:

• Prior experience managing DevOps or SRE teams
• 3+ years of practical project experience that cover a variety of scenarios
• Prior experience in operating cloud software is strongly desired
• Prior experience with applications on Amazon, Azure or GCP is strongly desired

Meet your team:

The Site Reliability Engineering organization keeps the BTP services up and running at all times with an ever-watchful eye on their availability, latency, performance and capacity. We share a Live Site First culture and care for the business continuity of our customers running mission-critical applications on top of BTP. We make it run, we help to make it right and we help to make it fast. We follow-up on issues relentlessly to eradicate causes for service disruption in the pursuit of five nines.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410324  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.