Knowledge Architect

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The SAP UA CSI organization is looking for a Knowledge Architect to help build our next generation of cloud tools and solutions. Are you passionate about metadata, semantic technologies, content creation and management? Do you enjoy working in a collaborative environment with world-class colleagues on a wide array of technologies and topics? If this sounds like you, we want to hear from you!

The successful candidate will work with our engineers and experts to organize and make digital content easier to find and use. They will assess users' content needs and continually refine how we manage digital information. The Knowledge Architect will define processes and choose the right tools for creating, organizing, and accessing digital content.

Expectations

As we are working on new, potentially complex architecture, we need someone who is resourceful, eager to learn, a creative problem solver, and has strong collaborative skills. We're looking for someone who can:

• Collaborate with domain experts to design taxonomy and ontology models, applying semantic web standards such as RDF, RDF*, SKOS, OWL to ensure the applicability and interoperability of models and schemas.
• Create taxonomies for industry codes and classify data, ensuring accuracy and reliability.
• Lead the management and optimization of content within Content Management Systems (CMS) such as Ixiasoft.
• Develop workflows and authoring guidelines for DITA XML to ensure scalable and standardized content delivery across multiple platforms.
• Collaborate with content creators and information architects to ensure DITA-compliant XML-based documentation is efficiently structured and reusable.
• Optimize the usage of CMS systems for structured content management and version control, ensuring seamless integration of metadata and content tagging across systems.
• Manage the consistency of content outputs, workflows, and publishing models using XML-based structured content approaches.

Role Requirements

• B.Sc in engineering, computer science, library science or related fields.
• 8+ years of work experience in knowledge management, metadata modeling, or similar.
• Experience in designing and managing systems for effective communication and information exchange.
• Experience with DITA XML, content modularization, and creating structured content authoring workflows.
• Experience working with Ixiasoft or similar CMS platforms, especially for managing large-scale documentation and complex authoring environments.
• Strong understanding of XML technologies and standards, including DITA XML, OWL, and RDF.
• Experience working with knowledge graphs such as Blazegraph or Neo4j.
• Experience with metadata modeling tools such as Semaphore.
• Experience with Elasticsearch, hybrid search, and semantic search solutions.
• Design, develop, and manage SharePoint portal sites for teams and departments to communicate effectively and exchange information.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 403609  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.